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  1. <?php
  2. ////////////////////////////////////////////////////////////////////////////////
  3. // <!--Copyright (c) 2005 Pure Networks Inc.  All rights reserved.-->
  4. ////////////////////////////////////////////////////////////////////////////////
  5. //
  6. // Build: 2.0.5334.0 (Main)
  7. // $Revision: #2 $
  8. //
  9. ?>
  10.  
  11.                     <a name="using"></a>
  12.                     <span class="HelpQuestion">If this is your <?php echo ($sProductNameInformal); ?> Web site</span>
  13.                     <br/><br/>
  14.                     
  15.                     These topics are mainly for you as a 
  16.                     <?php echo (return_glossary_text("home network member", "", $arGlossary));?>:
  17.                     </br></br>
  18.                     </span> 
  19.  
  20.                     
  21.                     
  22.                     <table cellspacing="5" cellpadding="5" border="0">
  23.                     <tr valign="top">
  24.                         <td>
  25.                             <strong>Setting up your Web site</strong>
  26.                             <br><br>                            
  27.                             <span class="HelpAnswer"><a href="/help/owner#krc" title="Keep the right computers accessible">Keep the right computers accessible</a></span>
  28.                             <br>
  29.                             <span class="HelpAnswer"><a href="/help/owner#sintt" title="Sign in to the Web site">Sign in to the Web site</a></span>
  30.                             <br>
  31.                             <span class="HelpAnswer"><a href="/help/owner#prf" title="Customize your Web site">Customize your Web site</a></span>    
  32.                         </td>
  33.                         <td>
  34.                           
  35.                         
  36.                         </td>
  37.  
  38.                         <td>
  39.                             <strong>Using your Web site</strong>                        
  40.                             <br><br>        
  41.                             <span class="HelpAnswer"><a href="/help/owner#appf" title="Access password-protected folders">Access password-protected folders</a></span>
  42.                             <br>
  43.                         <span class="HelpAnswer"><a href="/help/owner#ufn" title="Upload files to the network">Upload files to the network</a></span>
  44.                             <br>                            
  45.                         <span class="HelpAnswer"><a href="/help/owner#wao" title="If you want to allow others to access password-protected folders">If you want to allow others to access password-protected folders</a></span>    
  46.                             
  47.                                                                             
  48.                                                     
  49.                         </td>
  50.                     </tr>
  51.                     </table>
  52.                     
  53.                     
  54.                     <br><br>
  55.                 If you have a problem and need help, see    
  56.                         <span class="HelpAnswer"><a href="/help/owner#srt" title="How to contact Technical Support">How to contact Technical Support</a></span>.    
  57.                     <br><br><br>
  58.                     
  59. <!--(START TIP TABLE)=========================================================-->
  60. <table x-use-null-cells
  61.         style="x-cell-content-align: top;
  62.                 width: 80%;
  63.                 border-spacing: 0px;
  64.                 border-spacing: 0px;"
  65.         cellspacing="0"
  66.         width=90%>
  67.         
  68.     <tr style="x-cell-content-align: top;" valign=top>
  69.  
  70.     
  71.         <td style="width: 7%;
  72.                     padding-top: none;        
  73.                     padding-right: none;
  74.                     padding-left: 10px;
  75.                     background-color: #ffffff;
  76.                     border-left-style: Solid;
  77.                     border-left-color: #ceddf7;            
  78.                     border-left-width: 1px;        
  79.                     border-top-style: Solid;
  80.                     border-top-color: #ceddf7;
  81.                     border-top-width: 1px;                    
  82.                     border-right-style: none;
  83.                     border-right-color: none;            
  84.                     border-right-width: none;            
  85.                     border-bottom-style: Solid;
  86.                     border-bottom-color: #ceddf7;
  87.                     border-bottom-width: 1px;"
  88.             bgcolor=#FFFFFF>
  89.         <br/>
  90.         <img src="/images/help.tip.gif" width="24" height="24" alt="Tip" border="0">            
  91.         <br/>
  92.         </td>
  93.         <td style="width: 83%;
  94.                     padding-top: 15px;                
  95.                     padding-right: 10px;
  96.                     padding-left: none;
  97.                     background-color: #ffffff;
  98.                     border-left-style: none;
  99.                     border-left-color: none;            
  100.                     border-left-width: none;        
  101.                     border-top-style: Solid;
  102.                     border-top-color: #ceddf7;
  103.                     border-top-width: 1px;                    
  104.                     border-right-style: Solid;
  105.                     border-right-color: #ceddf7;            
  106.                     border-right-width: 1px;            
  107.                     border-bottom-style: Solid;
  108.                     border-bottom-color: #ceddf7;
  109.                     border-bottom-width: 1px;"
  110.             bgcolor=#FFFFFF>
  111.                 <strong>Are you a visitor with shared folder access?</strong>
  112.                 <br/><br/>        
  113.                 If you are a visitor allowed to access password-protected folders—that is,
  114.                 a home network member has given you the Web site password to sign in—see the
  115.                 topics on access and uploading.
  116.  
  117.         <br/><br/><br/>    
  118.  
  119.     </tr>
  120. </table>
  121. <!--(END TIP TABLE)=========================================================-->                        
  122.  
  123.         <br/><br/>                    
  124.  
  125.  
  126. <?php // START SECTION Keep the right computers accessible ?>                    
  127.         <hr color="#ceddf7" align="left" size="1" width="90%">
  128.             <a name="krc"></a>
  129.             <span class="HelpQuestion">Keep the right computers accessible</span>
  130.                         <br/><br/><span class="HelpAnswer">In order for you and others to use <?php echo($sProductNameInformal); ?>
  131.                         to access <?php echo (return_glossary_text("shared folders", "", $arGlossary));?>,
  132.                         you as a <?php echo (return_glossary_text("home network member", "", $arGlossary));?>
  133.                         need to make sure the following computers in the <?php echo (return_glossary_text("network", "", $arGlossary));?>
  134.                         are available when needed:
  135.                         
  136.                         <ul>
  137.                             <li><strong>The <?php echo (return_glossary_text("" . $sProductNameInformal . " host", "", $arGlossary));?> computer</strong></li>
  138.                                 </br></br>
  139.                             <li><strong>Each computer containing shared folders you want</strong>
  140.                             </br>
  141.                                 If you want to connect to one or more other computers that contain shared folders set up using 
  142.                                 <?php echo (return_glossary_text("" . $sParentProductNameInformal . "", "", $arGlossary));?>, 
  143.                                 then each of these computers must also be accessible.                        
  144.                         </li>
  145.                         </ul>
  146.                         Here is how you can keep your computers accessible:
  147.                         <ul>
  148.                             <li>Keep the home network Internet connection active.</li>
  149.                             <li>Make sure each computer is turned on and connected to the network.</li>
  150.                             <li>Turn off Microsoft Windows power-saving features (for example, standby or hibernation).</li>
  151.                         </ul>                            
  152.  
  153.                         For more information, see the <?php echo($sProductNameInformal); ?> requirements in the
  154.                         <?php echo($sParentProductNameInformal); ?> Help.
  155.  
  156.                             <br/><br/>
  157.         <span class="HelpAnswer"><a href="#" title="Top">Back to the Top</a></span>
  158.         <br/><br/><br/>    
  159.  
  160.  
  161.         
  162. <?php // START SECTION Sign in to the Web site ?>                    
  163.         <hr color="#ceddf7" align="left" size="1" width="90%">
  164.             <a name="sintt"></a>
  165.             <span class="HelpQuestion">Sign in to the Web site</span>
  166.                         <br/><br/><span class="HelpAnswer">Sign in to the <?php echo($sProductNameInformal); ?>, for example, 
  167.                         when you want to <a href="/help/owner#appf" title="Access password-protected folders">access password-protected folders</a>
  168.                         or <a href="/help/owner#prf" title="Customize your Web site">customize your Web site</a>. 
  169.  
  170.                         <ol>
  171.                         <li>At the top right of the page, click <strong>Sign In</strong>.</li>
  172.                         <li>At the sign in page, type the <?php echo($sProductNameInformal); ?> password.</li>
  173.                         <li>Click <strong>Continue</strong>.</li>
  174.                         </ol>
  175.                             <br/>
  176.         <span class="HelpAnswer"><a href="#" title="Top">Back to the Top</a></span>
  177.         <br/><br/><br/>    
  178.         
  179.         
  180.         
  181. <?php // START SECTION Customize your Web site ?>                    
  182.         <hr color="#ceddf7" align="left" size="1" width="90%">
  183.             <a name="prf"></a>
  184.             <span class="HelpQuestion">Customize your Web site</span>
  185.                         <br/><br/><span class="HelpAnswer">
  186.                         While your <?php echo($sProductNameInformal); ?> Web site is automatically built for you by
  187.                         <?php echo($sParentProductNameInformal); ?>, you can easily customize certain items in the site's appearance.
  188.                         You and your visitors see and experience your customization throughout your entire Web site.
  189.                         <br/><br/>
  190.                         <span class="HelpAnswer"><a href="/help/owner#prfc" title="Select a color scheme">Select a color scheme</a></span>
  191.                         <br/>
  192.                         <span class="HelpAnswer"><a href="/help/owner#prff" title="Select a color scheme">Set up the number of folders and files in Web pages</a></span>                        
  193.                         <br/>
  194.                         <span class="HelpAnswer"><a href="/help/owner#prfi" title="Set the image size for Details view">Set the image size for <strong>Details</strong> view</a></span>                        
  195.                         <br/>
  196.                         <span class="HelpAnswer"><a href="/help/owner#prfs" title="Customize the <?php echo($sProductNameInformal); ?> slideshow">Customize the <?php echo($sProductNameInformal); ?> slideshow</a></span>                        
  197.                         <br/>
  198.                         <span class="HelpAnswer"><a href="/help/owner#prfrss" title="Enable or Disable RSS feeds">Enable or Disable RSS Feeds</a></span>                        
  199.  
  200.                         
  201.                         
  202.                         <br/><br/><br/>
  203.                         <hr color="#ceddf7" align="left" size="1" width="50%">                        
  204.                         <a name="prfc"></a>
  205.                             <span class="HelpQuestion">Select a color scheme</span>
  206.                         <br/><br/>                            
  207.                         You can select from several 
  208.                         <?php echo($sProductNameInformal); ?> Web site color schemes, also called <strong>themes</strong>.
  209.                         Select a theme that matches the type of files you are sharing 
  210.                         (for example, you might choose a subdued theme if you use your site professionally).
  211.                         Or, you can select a theme that is just fun to look at.
  212.                         
  213.                         <ol>
  214.                             <li><a href="/help/owner#sintt" title="Sign in">Sign in</a>, and then click <strong>Preferences</strong>.</li>
  215.                             <li>Under <strong>Theme Selection</strong>, select the theme you want and click <strong>Save</strong>.</li>
  216.                         </ol>
  217.                         
  218.  
  219.                         <br/><br/>
  220.                         <hr color="#ceddf7" align="left" size="1" width="50%">                        
  221.                         <a name="prff"></a>
  222.                             <span class="HelpQuestion">Set up the number of folders and files in Web pages</span>
  223.                         <br/><br/>                            
  224.                         You can control the maximum number of folders and files to list on your
  225.                         <?php echo($sProductNameInformal); ?> Web pages.
  226.                         <br/>                        
  227.                 
  228.                         <ol>
  229.                             <li><a href="/help/owner#sintt" title="Sign in">Sign in</a>, and then click <strong>Preferences</strong>.</li>
  230.                             <li>Under <strong>File & Folder View</strong>, select the maximum number you want and click <strong>Save</strong>.</li>
  231.                         </ol>
  232.  
  233.                         <br/><br/>
  234.                         <hr color="#ceddf7" align="left" size="1" width="50%">                        
  235.                         <a name="prfi"></a>
  236.                             <span class="HelpQuestion">Set the image size for Details view</span>
  237.                         <br/><br/>                            
  238.                         You can control the maximum image size that you see after you click an image file either in
  239.                         <?php echo (return_glossary_text("thumbnail view", "", $arGlossary));?>
  240.                         or in <?php echo (return_glossary_text("list view", "", $arGlossary));?>.
  241.                         For example, you might want a large size if you are sitting with friends
  242.                         and showing them photos on your Web site. 
  243.                         When you display an image this way, <?php echo($sProductNameInformal); ?> 
  244.                         shows the <strong>Details</strong> box containing information about the image.            
  245.                         For more information, see
  246.                         <a href="/help/using#vimd" title="View image details">View image details</a>.
  247.  
  248.                         <br/><br/>
  249. <!--(START TIP TABLE)=========================================================-->
  250. <table x-use-null-cells
  251.         style="x-cell-content-align: top;
  252.                 width: 80%;
  253.                 border-spacing: 0px;
  254.                 border-spacing: 0px;"
  255.         cellspacing="0"
  256.         width=90%>
  257.         
  258.     <tr style="x-cell-content-align: top;" valign=top>
  259.  
  260.     
  261.         <td style="width: 7%;
  262.                     padding-top: none;        
  263.                     padding-right: none;
  264.                     padding-left: 10px;
  265.                     background-color: #ffffff;
  266.                     border-left-style: Solid;
  267.                     border-left-color: #ceddf7;            
  268.                     border-left-width: 1px;        
  269.                     border-top-style: Solid;
  270.                     border-top-color: #ceddf7;
  271.                     border-top-width: 1px;                    
  272.                     border-right-style: none;
  273.                     border-right-color: none;            
  274.                     border-right-width: none;            
  275.                     border-bottom-style: Solid;
  276.                     border-bottom-color: #ceddf7;
  277.                     border-bottom-width: 1px;"
  278.             bgcolor=#FFFFFF>
  279.         <br/>
  280.         <img src="/images/help.tip.gif" width="24" height="24" alt="Tip" border="0">            
  281.         <br/>
  282.         </td>
  283.         <td style="width: 83%;
  284.                     padding-top: 15px;                
  285.                     padding-right: 10px;
  286.                     padding-left: none;
  287.                     background-color: #ffffff;
  288.                     border-left-style: none;
  289.                     border-left-color: none;            
  290.                     border-left-width: none;        
  291.                     border-top-style: Solid;
  292.                     border-top-color: #ceddf7;
  293.                     border-top-width: 1px;                    
  294.                     border-right-style: Solid;
  295.                     border-right-color: #ceddf7;            
  296.                     border-right-width: 1px;            
  297.                     border-bottom-style: Solid;
  298.                     border-bottom-color: #ceddf7;
  299.                     border-bottom-width: 1px;"
  300.             bgcolor=#FFFFFF>
  301.                 If you know that most visitors will use low-speed connections with this site (for example, 
  302.                 dial-up connections using standard telephone lines), select a smaller image size for better 
  303.                 performance.
  304.         <br/><br/>
  305.  
  306.     </tr>
  307. </table>
  308. <!--(END TIP TABLE)=========================================================-->                        
  309.  
  310.  
  311.  
  312.             
  313.                         <ol>
  314.                             <li><a href="/help/owner#sintt" title="Sign in">Sign in</a>, and then click <strong>Preferences</strong>.</li>
  315.                             <li>Under <strong>Details View</strong>, select the size you want and click <strong>Save</strong>.</li>
  316.                         </ol>
  317.  
  318.  
  319.  
  320.                         <br/><br/>
  321.                         <hr color="#ceddf7" align="left" size="1" width="50%">                        
  322.                         <a name="prfs"></a>
  323.                             <span class="HelpQuestion">Customize the <?php echo($sProductNameInformal); ?> slideshow</span>
  324.                         <br/><br/>                            
  325.                         You can control the maximum size of images and the time interval between them in a
  326.                         <?php echo($sProductNameInformal); ?>
  327.                         <?php echo (return_glossary_text("slideshow", "", $arGlossary));?>.
  328.  
  329.                         
  330.                         <br/><br/>
  331. <!--(START TIP TABLE)=========================================================-->
  332. <table x-use-null-cells
  333.         style="x-cell-content-align: top;
  334.                 width: 80%;
  335.                 border-spacing: 0px;
  336.                 border-spacing: 0px;"
  337.         cellspacing="0"
  338.         width=90%>
  339.         
  340.     <tr style="x-cell-content-align: top;" valign=top>
  341.  
  342.     
  343.         <td style="width: 7%;
  344.                     padding-top: none;        
  345.                     padding-right: none;
  346.                     padding-left: 10px;
  347.                     background-color: #ffffff;
  348.                     border-left-style: Solid;
  349.                     border-left-color: #ceddf7;            
  350.                     border-left-width: 1px;        
  351.                     border-top-style: Solid;
  352.                     border-top-color: #ceddf7;
  353.                     border-top-width: 1px;                    
  354.                     border-right-style: none;
  355.                     border-right-color: none;            
  356.                     border-right-width: none;            
  357.                     border-bottom-style: Solid;
  358.                     border-bottom-color: #ceddf7;
  359.                     border-bottom-width: 1px;"
  360.             bgcolor=#FFFFFF>
  361.         <br/>
  362.         <img src="/images/help.tip.gif" width="24" height="24" alt="Tip" border="0">            
  363.         <br/>
  364.         </td>
  365.         <td style="width: 83%;
  366.                     padding-top: 15px;                
  367.                     padding-right: 10px;
  368.                     padding-left: none;
  369.                     background-color: #ffffff;
  370.                     border-left-style: none;
  371.                     border-left-color: none;            
  372.                     border-left-width: none;        
  373.                     border-top-style: Solid;
  374.                     border-top-color: #ceddf7;
  375.                     border-top-width: 1px;                    
  376.                     border-right-style: Solid;
  377.                     border-right-color: #ceddf7;            
  378.                     border-right-width: 1px;            
  379.                     border-bottom-style: Solid;
  380.                     border-bottom-color: #ceddf7;
  381.                     border-bottom-width: 1px;"
  382.             bgcolor=#FFFFFF>
  383.                 If you know that most visitors will use low-speed connections with this site (for example, 
  384.                 dial-up connections using standard telephone lines), select a smaller image size for better 
  385.                 performance.
  386.         <br/><br/>
  387.  
  388.     </tr>
  389. </table>
  390. <!--(END TIP TABLE)=========================================================-->                                                
  391.             
  392.                         <ol>
  393.                             <li><a href="/help/owner#sintt" title="Sign in">Sign in</a>, and then click <strong>Preferences</strong>.</li>
  394.                             <li>Under <strong>Slideshow View</strong>, select the image size you want.
  395.                             <li>Select the interval you want (in seconds).
  396.                             <li>Click <strong>Save</strong>.</li>
  397.                         </ol>
  398.  
  399.                         
  400.                         <br/><br/>
  401.                         <hr color="#ceddf7" align="left" size="1" width="50%">                        
  402.                         <a name="prfrss"></a>
  403.                             <span class="HelpQuestion">Enable or Disable RSS Feeds</span>
  404.                         <br/><br/>                            
  405.                         You can control whether RSS feeds are enabled for your <?php echo($sProductNameInformal); ?> Web site.
  406.                         <br/>                        
  407.                 
  408.                         <ol>
  409.                             <li><a href="/help/owner#sintt" title="Sign in">Sign in</a>, and then click <strong>Preferences</strong>.</li>
  410.                             <li>Under <strong>System Level Preferences</strong>, select whether you want RSS feeds enabled and click <strong>Save</strong>.
  411.                         </ol>
  412.                         For more help on what RSS feeds are, see your <a href="/rss2/sitefeed/" target="_blank" title="<?php echo($sProductNameInformal); ?> feed"><?php echo($sProductNameInformal); ?> feed</a>.</li>
  413.                         <br/><br/>
  414.         <span class="HelpAnswer"><a href="#" title="Top">Back to the Top</a></span>
  415.         <br/><br/><br/>    
  416.  
  417.                     
  418.  
  419.                                         
  420. <?php // START SECTION ?>                    
  421.         <hr color="#ceddf7" align="left" size="1" width="90%">
  422.             <a name="wao"></a>
  423.             <span class="HelpQuestion">If you want to allow others to access password-protected folders</span>
  424.                     <br/><br/>
  425.                         You can allow others you trust to use <?php echo($sProductNameInformal); ?> to access 
  426.                         password-protected folders.
  427.                         When you want to allow a visitor to do this, make sure you provide the following:
  428.                             <ul>
  429.                                 <li><strong>Your <?php echo (return_glossary_text("" . $sProductNameInformal . " address", "", $arGlossary));?></strong></li> 
  430.                                 <br/><br/>                                
  431.                                 <li><strong>Your <?php echo($sProductNameInformal); ?> password</strong>
  432.                                 <br/>
  433.                                 Remind visitors that this password is case sensitive, 
  434.                                 and that they must type the correct combination of uppercase and lowercase letters.</li>
  435.                                 <br/>                                                            
  436.                              </ul>             
  437.         <br/>
  438.                             
  439. <!--(START TIP TABLE)=========================================================-->
  440. <table x-use-null-cells
  441.         style="x-cell-content-align: top;
  442.                 width: 100%;
  443.                 border-spacing: 0px;
  444.                 border-spacing: 0px;"
  445.         cellspacing="0"
  446.         width=100%>
  447.         
  448.     <tr style="x-cell-content-align: top;" valign=top>
  449.  
  450.     
  451.         <td style="width: 7%;
  452.                     padding-top: 10px;        
  453.                     padding-right: none;
  454.                     padding-left: 10px;
  455.                     background-color: #ffffff;
  456.                     border-left-style: Solid;
  457.                     border-left-color: #ceddf7;            
  458.                     border-left-width: 1px;        
  459.                     border-top-style: Solid;
  460.                     border-top-color: #ceddf7;
  461.                     border-top-width: 1px;                    
  462.                     border-right-style: none;
  463.                     border-right-color: none;            
  464.                     border-right-width: none;            
  465.                     border-bottom-style: Solid;
  466.                     border-bottom-color: #ceddf7;
  467.                     border-bottom-width: 1px;"
  468.             bgcolor=#FFFFFF>
  469.         
  470.         <img src="/images/help.alert.red.gif" width="24" height="24" alt="Important" border="0">        
  471.         <br/>
  472.         </td>
  473.         <td style="width: 95%;
  474.                     padding-top: 15px;                
  475.                     padding-right: 10px;
  476.                     padding-bottom: 15px;                    
  477.                     padding-left: none;
  478.                     background-color: #ffffff;
  479.                     border-left-style: none;
  480.                     border-left-color: none;            
  481.                     border-left-width: none;        
  482.                     border-top-style: Solid;
  483.                     border-top-color: #ceddf7;
  484.                     border-top-width: 1px;                    
  485.                     border-right-style: Solid;
  486.                     border-right-color: #ceddf7;            
  487.                     border-right-width: 1px;            
  488.                     border-bottom-style: Solid;
  489.                     border-bottom-color: #ceddf7;
  490.                     border-bottom-width: 1px;"
  491.             bgcolor=#FFFFFF>
  492.                 <strong>Important</strong> 
  493.                 If you let visitors access password-protected folders,
  494.                 tell them to click <strong>Sign Out</strong> when they are done
  495.                 using <?php echo($sProductNameInformal); ?>. 
  496.                 <br/><br/>                
  497.                  Doing so helps maintain the home <?php echo (return_glossary_text("network", "", $arGlossary));?>'s
  498.                  security (that is, to avoid leaving the connection to it active).
  499.         <br/>
  500.     </tr>
  501. </table>
  502. <!--(END TIP TABLE)=========================================================-->                                            
  503.                             
  504.     
  505.         <br/><br/>
  506.         <span class="HelpAnswer"><a href="#" title="Top">Back to the Top</a></span>
  507.         <br/><br/><br/>    
  508.  
  509.                     
  510.                     
  511. <?php // START SECTION Access password-protected folders ?>                    
  512.             <hr color="#ceddf7" align="left" size="1" width="90%">
  513.                     <a name="appf"></a>
  514.                     <span class="HelpQuestion">Access password-protected folders</span>
  515.                         <ol>
  516.                             <li><a href="/help/owner#sintt" title="Sign in to the Web site">Sign in to the Web site</a>.</li>
  517.                             <li>Now you can <a href="/help/using#asf" title="How to browse files and folders">access shared folders</a> 
  518.                             as needed.</li>
  519.                         </ol>
  520.  
  521.                 
  522.                     <br/>
  523.                     <a name="shpu"></a>
  524.                <span class="HelpQuestion" title="If you use this Web site at a shared or public computer">If you use this Web site at a shared or public computer</span>
  525.                     <br/><br/>
  526.                         <span class="HelpAnswer">
  527.                         Because you can use <?php echo($sProductNameInformal); ?> to connect 
  528.                         to a home <?php echo (return_glossary_text("network", "", $arGlossary));?>
  529.                         from anywhere with an Internet connection, 
  530.                         you often use different computers in different locations.
  531.                         For example, you can go to a friend's or relative's house to show vacation photos you have in
  532.                         <?php echo (return_glossary_text("shared folders", "", $arGlossary));?>.
  533.                         Or, you can go to a library to research a term paper, and use a 
  534.                         <?php echo (return_glossary_text("public computer", "", $arGlossary));?>
  535.                         to download the paper in order to work on it.
  536.                         <br/><br/>
  537.                         When you do this, taking extra precautions to safeguard your personal information is important. 
  538.                         Follow these tips:
  539.                         <ul>     
  540.                         
  541.                         
  542.                             <li><strong>Enter the password for the current session only.</strong>
  543.                                 <br/>
  544.                                 If the Web browser you are using prompts to ask whether you want to save 
  545.                                 the <?php echo($sProductNameInformal); ?> password for later use, do not save it.
  546.                                 Remember this when you are using a public computer
  547.                                  or another computer where you do not want your password to linger.
  548.                                 By preventing the browser from saving the password,
  549.                                 subsequent users for the shared computer
  550.                                 cannot as easily retrieve the password and use it to 
  551.                                 connect to the home network.</li>
  552.                             <br/><br/>
  553.                         
  554.                         
  555.                             <li><strong>Stay at your computer while you are signed in.</strong>
  556.                                 <br/>In a public location, never leave the computer unattended while you are connected to the network. 
  557.                                 Someone could approach your computer and easily access the shared folders.</li>
  558.                             <br/><br/>
  559.                             <li><strong>Using password-protected folders? Always sign out.</strong> 
  560.                                 <br/>When you are done using password-protected folders
  561.                                 at a shared or public computer, always click <strong>Sign Out</strong> 
  562.                                 in <?php echo($sProductNameInformal); ?> and close the Web browser.</li>
  563.                                 
  564.                                 
  565.                             <br/><br/>
  566.                             <li><strong>Clean up after the Web browser. Delete files you no longer need.</strong>
  567.                                 <br/>
  568.                                 If you have concerns about the security of the information you use during a session, 
  569.                                 take a moment to clean up after the Web browser.
  570.  
  571.                             <br/><br/>                                
  572.                                 The following describes how to delete all temporary Internet files,
  573.                                 <?php echo (return_glossary_text("cookies", "", $arGlossary));?>,
  574.                                 and browsing history for Microsoft Internet Explorer.
  575.                                 This applies to version 6 or later, installed on a computer that uses Microsoft Windows.
  576.                                 If you are using another browser or operating system, 
  577.                                 see the browser's Help for information about these cleanup steps.
  578.                             <br/><br/>                                
  579.                                  
  580.                             <ol>
  581.                                     <li>On the <strong>Tools</strong> menu, select <strong>Internet Options</strong>.</li> 
  582.                                     <li>Click the <strong>General</strong> tab, and then click <strong>Delete Cookies</strong>.</li>
  583.                                     <li>At the confirmation dialog box, click <strong>OK</strong>.</li>
  584.                                     <li>Click <strong>Delete Files</strong>.</li>
  585.                                     <li>At the confirmation dialog box, click <strong>OK</strong>.</li>
  586.                                     <li>Also on the <strong>General</strong> tab, under <strong>History</strong>, click <strong>Clear History</strong>.
  587.                                     <li>At the confirmation dialog box, click <strong>Yes</strong>.</li>
  588.                                     <li>Click <strong>OK</strong>.</li> 
  589.     
  590.                             </ol>                    
  591.                         <br/>                                                             
  592.         
  593.                             <li><strong>Remove any unneeded copies of your files.</strong> 
  594.                                 <br/>                                 
  595.                                 If you used <?php echo($sProductNameInformal); ?> to download a file that you no longer need
  596.                                 (for example, you have already uploaded the new version to the network), delete it so 
  597.                                 others cannot open it. Delete the old version
  598.                                 from the shared computer's hard disk, and then delete it from the computer's Recycle Bin.</li>
  599.                                 
  600.  
  601.                             <br/><br/>                
  602.                             <li><strong>Remember the risks of shared computers.</strong> 
  603.                                 <br/>Even with a <?php echo (return_glossary_text("public computer", "", $arGlossary));?>, 
  604.                                 many computers are open to having anyone install software on them.
  605.                                 This makes these computers vulnerable to viruses or to malicious programs 
  606.                                 (for example, 
  607.                                 <?php echo (return_glossary_text("keystroke logging", "", $arGlossary));?> programs).
  608.                                 If you have concerns about the security of a shared computer, 
  609.                                 ask the administrator about the steps taken to protect it. 
  610.                                 For example, if you are at a public library, check with library staff
  611.                                 for information about the protective measures in place.</li>
  612.                         </ul>                        
  613.                         </span>
  614.                 <br/>                        
  615.                     <span class="HelpAnswer"><a href="#" title="Top">Back to the Top</a></span>
  616.                     <br/><br/><br/>    
  617.                     
  618.  
  619.  
  620.  
  621.  
  622. <?php // START SECTION Upload files to the network ?>                    
  623.             <hr color="#ceddf7" align="left" size="1" width="90%">
  624.                     <a name="ufn"></a>
  625.                     <span class="HelpQuestion">Upload files to the network</span>
  626.                     <br/><br/>
  627.                     <span class="HelpAnswer">
  628.                     <ol>
  629.  
  630.                         <li>In <?php echo($sProductNameInformal); ?>, <a href="/help/owner#sintt" title="Sign in">sign in</a> and then
  631.                         go to the password-protected folder to which you want to upload the file.
  632.                         <br/>For example, if you have used <?php echo($sParentProductNameInformal); ?> to
  633.                         share a <strong>\Work </strong>folder, click the <strong>Work</strong> link.
  634.                         
  635.                         </li>
  636.  
  637.                         <li>In the <strong>Tasks</strong> box, click <strong>Upload a File</strong>.</li>
  638.                         
  639.                         <li>Click <strong>Browse</strong> 
  640.                         and then locate and select the file you want to upload.
  641.                         <br/>For example, with the Internet Explorer Web browser, you use 
  642.                         the <strong>File Upload</strong> dialog box to browse files and folders.
  643.                         To select a file, click its file name and then click <strong>Open</strong>.</li>
  644.                         
  645.                         <li>Click <strong>Upload</strong>.</li>
  646.                     </ol>
  647.                     </span>            
  648. <!--(START TIP TABLE)=========================================================-->
  649. <table x-use-null-cells
  650.         style="x-cell-content-align: top;
  651.                 width: 80%;
  652.                 border-spacing: 0px;
  653.                 border-spacing: 0px;"
  654.         cellspacing="0"
  655.         width=90%>
  656.         
  657.     <tr style="x-cell-content-align: top;" valign=top>
  658.  
  659.     
  660.         <td style="width: 7%;
  661.                     padding-top: none;        
  662.                     padding-right: none;
  663.                     padding-left: 10px;
  664.                     background-color: #ffffff;
  665.                     border-left-style: Solid;
  666.                     border-left-color: #ceddf7;            
  667.                     border-left-width: 1px;        
  668.                     border-top-style: Solid;
  669.                     border-top-color: #ceddf7;
  670.                     border-top-width: 1px;                    
  671.                     border-right-style: none;
  672.                     border-right-color: none;            
  673.                     border-right-width: none;            
  674.                     border-bottom-style: Solid;
  675.                     border-bottom-color: #ceddf7;
  676.                     border-bottom-width: 1px;"
  677.             bgcolor=#FFFFFF>
  678.         <br/>
  679.         <img src="/images/help.tip.gif" width="24" height="24" alt="Tip" border="0">            
  680.         <br/>
  681.         </td>
  682.         <td style="width: 83%;
  683.                     padding-top: 15px;                
  684.                     padding-right: 10px;
  685.                     padding-left: none;
  686.                     background-color: #ffffff;
  687.                     border-left-style: none;
  688.                     border-left-color: none;            
  689.                     border-left-width: none;        
  690.                     border-top-style: Solid;
  691.                     border-top-color: #ceddf7;
  692.                     border-top-width: 1px;                    
  693.                     border-right-style: Solid;
  694.                     border-right-color: #ceddf7;            
  695.                     border-right-width: 1px;            
  696.                     border-bottom-style: Solid;
  697.                     border-bottom-color: #ceddf7;
  698.                     border-bottom-width: 1px;"
  699.             bgcolor=#FFFFFF>
  700.                     Uploading is convenient, saving you the hassle of 
  701.                     copying files to removable storage (for example, a thumbdrive or a CD-ROM)
  702.                     and then having to copy them again to a computer at home.
  703.  
  704.         <br/><br/>
  705.  
  706.     </tr>
  707. </table>
  708. <!--(END TIP TABLE)=========================================================-->                        
  709.  
  710.  
  711.                     <br/><br/>
  712.                     <a name="ftyp"></a>
  713.                     <span class="HelpQuestion">About file types that you cannot upload</span>
  714.                     <br/>
  715.                     <span class="HelpAnswer">
  716.                         <br/><?php echo($sProductNameInformal); ?> helps you maintain 
  717.                         <?php echo (return_glossary_text("network", "", $arGlossary));?> security by
  718.                         preventing the uploading of certain file types
  719.                         (mainly, types that can by used to spread viruses, worms, or other 
  720.                         malicious software).
  721.  
  722.                         <br/><br/>                        
  723.                         If you try to use <?php echo($sProductNameInformal); ?> to
  724.                         upload a file of a certain type (based on its <?php echo (return_glossary_text("file name extension", "", $arGlossary));?>), 
  725.                         <?php echo($sProductNameInformal); ?> automatically prevents you from doing so.
  726.  
  727.                         <br/><br/>                    
  728.                         <span class="HelpQuestion">File types that <?php echo($sProductNameInformal); ?> blocks automatically</span>
  729.  
  730.  
  731.                         <br/><br/>                        
  732.                         <table cellspacing="0" cellpadding="2" width="60%">
  733.                         
  734.                         <tr>
  735.                             <td width="80" align="center" bgcolor="#ceddf7" padding-left="10">
  736.                                 <strong>Extension</strong>
  737.                             </td>
  738.                             <td width="100%" bgcolor="#ceddf7" padding-left="10">
  739.                                 <strong>  Description</strong>
  740.                             </td>
  741.                         </tr>
  742.                         
  743.                         <tr>
  744.                             <td style="align: right;
  745.                                 padding-right: 10px;
  746.                                 padding-left: 10px;
  747.                                 background-color: #ffffff;
  748.                                 border-left-style: Solid;
  749.                                 border-left-color: #ceddf7;            
  750.                                 border-left-width: 1px;        
  751.                                 border-top-style: Solid;
  752.                                 border-top-color: #ceddf7;
  753.                                 border-top-width: 1px;                    
  754.                                 border-right-style: none;
  755.                                 border-right-color: #ceddf7;            
  756.                                 border-right-width: 1px;            
  757.                                 border-bottom-style: none;
  758.                                 border-bottom-color: #ceddf7;
  759.                                 border-bottom-width: 1px;"
  760.                                 bgcolor=#FFFFFF>.ade </td>
  761.                             <td style="width=250;
  762.                                 padding-right: 10px;
  763.                                 padding-left: 10px;
  764.                                 background-color: #ffffff;
  765.                                 border-left-style: Solid;
  766.                                 border-left-color: #ceddf7;            
  767.                                 border-left-width: 1px;        
  768.                                 border-top-style: Solid;
  769.                                 border-top-color: #ceddf7;
  770.                                 border-top-width: 1px;                    
  771.                                 border-right-style: Solid;
  772.                                 border-right-color: #ceddf7;            
  773.                                 border-right-width: 1px;            
  774.                                 border-bottom-style: none;
  775.                                 border-bottom-color: #ceddf7;
  776.                                 border-bottom-width: 1px;"
  777.                                 bgcolor=#FFFFFF>Microsoft Access project extension</td>
  778.                         </tr>
  779.                         <tr><td style="align: right;
  780.     padding-right: 10px;
  781.     padding-left: 10px;
  782.     background-color: #ffffff;
  783.     border-left-style: Solid;
  784.     border-left-color: #ceddf7;            
  785.     border-left-width: 1px;        
  786.     border-top-style: Solid;
  787.     border-top-color: #ceddf7;
  788.     border-top-width: 1px;                    
  789.     border-right-style: none;
  790.     border-right-color: #ceddf7;            
  791.     border-right-width: 1px;            
  792.     border-bottom-style: none;
  793.     border-bottom-color: #ceddf7;
  794.     border-bottom-width: 1px;"
  795.     bgcolor=#FFFFFF>.adp </td>
  796.                         <td style="width=250;
  797.     padding-right: 10px;
  798.     padding-left: 10px;
  799.     background-color: #ffffff;
  800.     border-left-style: Solid;
  801.     border-left-color: #ceddf7;            
  802.     border-left-width: 1px;        
  803.     border-top-style: Solid;
  804.     border-top-color: #ceddf7;
  805.     border-top-width: 1px;                    
  806.     border-right-style: Solid;
  807.     border-right-color: #ceddf7;            
  808.     border-right-width: 1px;            
  809.     border-bottom-style: none;
  810.     border-bottom-color: #ceddf7;
  811.     border-bottom-width: 1px;"
  812.     bgcolor=#FFFFFF>Microsoft Access project 
  813.                         </td></tr>
  814.                         <tr><td style="align: right;
  815.     padding-right: 10px;
  816.     padding-left: 10px;
  817.     background-color: #ffffff;
  818.     border-left-style: Solid;
  819.     border-left-color: #ceddf7;            
  820.     border-left-width: 1px;        
  821.     border-top-style: Solid;
  822.     border-top-color: #ceddf7;
  823.     border-top-width: 1px;                    
  824.     border-right-style: none;
  825.     border-right-color: #ceddf7;            
  826.     border-right-width: 1px;            
  827.     border-bottom-style: none;
  828.     border-bottom-color: #ceddf7;
  829.     border-bottom-width: 1px;"
  830.     bgcolor=#FFFFFF>.bas </td><td style="width=250;
  831.     padding-right: 10px;
  832.     padding-left: 10px;
  833.     background-color: #ffffff;
  834.     border-left-style: Solid;
  835.     border-left-color: #ceddf7;            
  836.     border-left-width: 1px;        
  837.     border-top-style: Solid;
  838.     border-top-color: #ceddf7;
  839.     border-top-width: 1px;                    
  840.     border-right-style: Solid;
  841.     border-right-color: #ceddf7;            
  842.     border-right-width: 1px;            
  843.     border-bottom-style: none;
  844.     border-bottom-color: #ceddf7;
  845.     border-bottom-width: 1px;"
  846.     bgcolor=#FFFFFF>Microsoft Visual Basic class module 
  847.                         </td></tr>
  848.                         <tr><td style="align: right;
  849.     padding-right: 10px;
  850.     padding-left: 10px;
  851.     background-color: #ffffff;
  852.     border-left-style: Solid;
  853.     border-left-color: #ceddf7;            
  854.     border-left-width: 1px;        
  855.     border-top-style: Solid;
  856.     border-top-color: #ceddf7;
  857.     border-top-width: 1px;                    
  858.     border-right-style: none;
  859.     border-right-color: #ceddf7;            
  860.     border-right-width: 1px;            
  861.     border-bottom-style: none;
  862.     border-bottom-color: #ceddf7;
  863.     border-bottom-width: 1px;"
  864.     bgcolor=#FFFFFF>.bat </td><td style="width=250;
  865.     padding-right: 10px;
  866.     padding-left: 10px;
  867.     background-color: #ffffff;
  868.     border-left-style: Solid;
  869.     border-left-color: #ceddf7;            
  870.     border-left-width: 1px;        
  871.     border-top-style: Solid;
  872.     border-top-color: #ceddf7;
  873.     border-top-width: 1px;                    
  874.     border-right-style: Solid;
  875.     border-right-color: #ceddf7;            
  876.     border-right-width: 1px;            
  877.     border-bottom-style: none;
  878.     border-bottom-color: #ceddf7;
  879.     border-bottom-width: 1px;"
  880.     bgcolor=#FFFFFF>Batch file 
  881.                         </td></tr>
  882.                         <tr><td style="align: right;
  883.     padding-right: 10px;
  884.     padding-left: 10px;
  885.     background-color: #ffffff;
  886.     border-left-style: Solid;
  887.     border-left-color: #ceddf7;            
  888.     border-left-width: 1px;        
  889.     border-top-style: Solid;
  890.     border-top-color: #ceddf7;
  891.     border-top-width: 1px;                    
  892.     border-right-style: none;
  893.     border-right-color: #ceddf7;            
  894.     border-right-width: 1px;            
  895.     border-bottom-style: none;
  896.     border-bottom-color: #ceddf7;
  897.     border-bottom-width: 1px;"
  898.     bgcolor=#FFFFFF>.chm </td><td style="width=250;
  899.     padding-right: 10px;
  900.     padding-left: 10px;
  901.     background-color: #ffffff;
  902.     border-left-style: Solid;
  903.     border-left-color: #ceddf7;            
  904.     border-left-width: 1px;        
  905.     border-top-style: Solid;
  906.     border-top-color: #ceddf7;
  907.     border-top-width: 1px;                    
  908.     border-right-style: Solid;
  909.     border-right-color: #ceddf7;            
  910.     border-right-width: 1px;            
  911.     border-bottom-style: none;
  912.     border-bottom-color: #ceddf7;
  913.     border-bottom-width: 1px;"
  914.     bgcolor=#FFFFFF>Compiled HTML Help file 
  915.                         </td></tr>
  916.                         <tr><td style="align: right;
  917.     padding-right: 10px;
  918.     padding-left: 10px;
  919.     background-color: #ffffff;
  920.     border-left-style: Solid;
  921.     border-left-color: #ceddf7;            
  922.     border-left-width: 1px;        
  923.     border-top-style: Solid;
  924.     border-top-color: #ceddf7;
  925.     border-top-width: 1px;                    
  926.     border-right-style: none;
  927.     border-right-color: #ceddf7;            
  928.     border-right-width: 1px;            
  929.     border-bottom-style: none;
  930.     border-bottom-color: #ceddf7;
  931.     border-bottom-width: 1px;"
  932.     bgcolor=#FFFFFF>.cmd </td><td style="width=250;
  933.     padding-right: 10px;
  934.     padding-left: 10px;
  935.     background-color: #ffffff;
  936.     border-left-style: Solid;
  937.     border-left-color: #ceddf7;            
  938.     border-left-width: 1px;        
  939.     border-top-style: Solid;
  940.     border-top-color: #ceddf7;
  941.     border-top-width: 1px;                    
  942.     border-right-style: Solid;
  943.     border-right-color: #ceddf7;            
  944.     border-right-width: 1px;            
  945.     border-bottom-style: none;
  946.     border-bottom-color: #ceddf7;
  947.     border-bottom-width: 1px;"
  948.     bgcolor=#FFFFFF>Microsoft Windows NT Command Script 
  949.                         </td></tr>
  950.                         <tr><td style="align: right;
  951.     padding-right: 10px;
  952.     padding-left: 10px;
  953.     background-color: #ffffff;
  954.     border-left-style: Solid;
  955.     border-left-color: #ceddf7;            
  956.     border-left-width: 1px;        
  957.     border-top-style: Solid;
  958.     border-top-color: #ceddf7;
  959.     border-top-width: 1px;                    
  960.     border-right-style: none;
  961.     border-right-color: #ceddf7;            
  962.     border-right-width: 1px;            
  963.     border-bottom-style: none;
  964.     border-bottom-color: #ceddf7;
  965.     border-bottom-width: 1px;"
  966.     bgcolor=#FFFFFF>.com </td><td style="width=250;
  967.     padding-right: 10px;
  968.     padding-left: 10px;
  969.     background-color: #ffffff;
  970.     border-left-style: Solid;
  971.     border-left-color: #ceddf7;            
  972.     border-left-width: 1px;        
  973.     border-top-style: Solid;
  974.     border-top-color: #ceddf7;
  975.     border-top-width: 1px;                    
  976.     border-right-style: Solid;
  977.     border-right-color: #ceddf7;            
  978.     border-right-width: 1px;            
  979.     border-bottom-style: none;
  980.     border-bottom-color: #ceddf7;
  981.     border-bottom-width: 1px;"
  982.     bgcolor=#FFFFFF>Microsoft MS-DOS program 
  983.                         </td></tr>
  984.                         <tr><td style="align: right;
  985.     padding-right: 10px;
  986.     padding-left: 10px;
  987.     background-color: #ffffff;
  988.     border-left-style: Solid;
  989.     border-left-color: #ceddf7;            
  990.     border-left-width: 1px;        
  991.     border-top-style: Solid;
  992.     border-top-color: #ceddf7;
  993.     border-top-width: 1px;                    
  994.     border-right-style: none;
  995.     border-right-color: #ceddf7;            
  996.     border-right-width: 1px;            
  997.     border-bottom-style: none;
  998.     border-bottom-color: #ceddf7;
  999.     border-bottom-width: 1px;"
  1000.     bgcolor=#FFFFFF>.cpl </td><td style="width=250;
  1001.     padding-right: 10px;
  1002.     padding-left: 10px;
  1003.     background-color: #ffffff;
  1004.     border-left-style: Solid;
  1005.     border-left-color: #ceddf7;            
  1006.     border-left-width: 1px;        
  1007.     border-top-style: Solid;
  1008.     border-top-color: #ceddf7;
  1009.     border-top-width: 1px;                    
  1010.     border-right-style: Solid;
  1011.     border-right-color: #ceddf7;            
  1012.     border-right-width: 1px;            
  1013.     border-bottom-style: none;
  1014.     border-bottom-color: #ceddf7;
  1015.     border-bottom-width: 1px;"
  1016.     bgcolor=#FFFFFF>Control Panel extension 
  1017.                         </td></tr>
  1018.                         <tr><td style="align: right;
  1019.     padding-right: 10px;
  1020.     padding-left: 10px;
  1021.     background-color: #ffffff;
  1022.     border-left-style: Solid;
  1023.     border-left-color: #ceddf7;            
  1024.     border-left-width: 1px;        
  1025.     border-top-style: Solid;
  1026.     border-top-color: #ceddf7;
  1027.     border-top-width: 1px;                    
  1028.     border-right-style: none;
  1029.     border-right-color: #ceddf7;            
  1030.     border-right-width: 1px;            
  1031.     border-bottom-style: none;
  1032.     border-bottom-color: #ceddf7;
  1033.     border-bottom-width: 1px;"
  1034.     bgcolor=#FFFFFF>.crt </td><td style="width=250;
  1035.     padding-right: 10px;
  1036.     padding-left: 10px;
  1037.     background-color: #ffffff;
  1038.     border-left-style: Solid;
  1039.     border-left-color: #ceddf7;            
  1040.     border-left-width: 1px;        
  1041.     border-top-style: Solid;
  1042.     border-top-color: #ceddf7;
  1043.     border-top-width: 1px;                    
  1044.     border-right-style: Solid;
  1045.     border-right-color: #ceddf7;            
  1046.     border-right-width: 1px;            
  1047.     border-bottom-style: none;
  1048.     border-bottom-color: #ceddf7;
  1049.     border-bottom-width: 1px;"
  1050.     bgcolor=#FFFFFF>Security certificate 
  1051.                         </td></tr>
  1052.                         <tr><td style="align: right;
  1053.     padding-right: 10px;
  1054.     padding-left: 10px;
  1055.     background-color: #ffffff;
  1056.     border-left-style: Solid;
  1057.     border-left-color: #ceddf7;            
  1058.     border-left-width: 1px;        
  1059.     border-top-style: Solid;
  1060.     border-top-color: #ceddf7;
  1061.     border-top-width: 1px;                    
  1062.     border-right-style: none;
  1063.     border-right-color: #ceddf7;            
  1064.     border-right-width: 1px;            
  1065.     border-bottom-style: none;
  1066.     border-bottom-color: #ceddf7;
  1067.     border-bottom-width: 1px;"
  1068.     bgcolor=#FFFFFF>.exe </td><td style="width=250;
  1069.     padding-right: 10px;
  1070.     padding-left: 10px;
  1071.     background-color: #ffffff;
  1072.     border-left-style: Solid;
  1073.     border-left-color: #ceddf7;            
  1074.     border-left-width: 1px;        
  1075.     border-top-style: Solid;
  1076.     border-top-color: #ceddf7;
  1077.     border-top-width: 1px;                    
  1078.     border-right-style: Solid;
  1079.     border-right-color: #ceddf7;            
  1080.     border-right-width: 1px;            
  1081.     border-bottom-style: none;
  1082.     border-bottom-color: #ceddf7;
  1083.     border-bottom-width: 1px;"
  1084.     bgcolor=#FFFFFF>Program 
  1085.                         </td></tr>
  1086.                         <tr><td style="align: right;
  1087.     padding-right: 10px;
  1088.     padding-left: 10px;
  1089.     background-color: #ffffff;
  1090.     border-left-style: Solid;
  1091.     border-left-color: #ceddf7;            
  1092.     border-left-width: 1px;        
  1093.     border-top-style: Solid;
  1094.     border-top-color: #ceddf7;
  1095.     border-top-width: 1px;                    
  1096.     border-right-style: none;
  1097.     border-right-color: #ceddf7;            
  1098.     border-right-width: 1px;            
  1099.     border-bottom-style: none;
  1100.     border-bottom-color: #ceddf7;
  1101.     border-bottom-width: 1px;"
  1102.     bgcolor=#FFFFFF>.hlp </td><td style="width=250;
  1103.     padding-right: 10px;
  1104.     padding-left: 10px;
  1105.     background-color: #ffffff;
  1106.     border-left-style: Solid;
  1107.     border-left-color: #ceddf7;            
  1108.     border-left-width: 1px;        
  1109.     border-top-style: Solid;
  1110.     border-top-color: #ceddf7;
  1111.     border-top-width: 1px;                    
  1112.     border-right-style: Solid;
  1113.     border-right-color: #ceddf7;            
  1114.     border-right-width: 1px;            
  1115.     border-bottom-style: none;
  1116.     border-bottom-color: #ceddf7;
  1117.     border-bottom-width: 1px;"
  1118.     bgcolor=#FFFFFF>Help file 
  1119.                         </td></tr>
  1120.                         <tr><td style="align: right;
  1121.     padding-right: 10px;
  1122.     padding-left: 10px;
  1123.     background-color: #ffffff;
  1124.     border-left-style: Solid;
  1125.     border-left-color: #ceddf7;            
  1126.     border-left-width: 1px;        
  1127.     border-top-style: Solid;
  1128.     border-top-color: #ceddf7;
  1129.     border-top-width: 1px;                    
  1130.     border-right-style: none;
  1131.     border-right-color: #ceddf7;            
  1132.     border-right-width: 1px;            
  1133.     border-bottom-style: none;
  1134.     border-bottom-color: #ceddf7;
  1135.     border-bottom-width: 1px;"
  1136.     bgcolor=#FFFFFF>.hta </td><td style="width=250;
  1137.     padding-right: 10px;
  1138.     padding-left: 10px;
  1139.     background-color: #ffffff;
  1140.     border-left-style: Solid;
  1141.     border-left-color: #ceddf7;            
  1142.     border-left-width: 1px;        
  1143.     border-top-style: Solid;
  1144.     border-top-color: #ceddf7;
  1145.     border-top-width: 1px;                    
  1146.     border-right-style: Solid;
  1147.     border-right-color: #ceddf7;            
  1148.     border-right-width: 1px;            
  1149.     border-bottom-style: none;
  1150.     border-bottom-color: #ceddf7;
  1151.     border-bottom-width: 1px;"
  1152.     bgcolor=#FFFFFF>HTML program 
  1153.                         </td></tr>
  1154.                         <tr><td style="align: right;
  1155.     padding-right: 10px;
  1156.     padding-left: 10px;
  1157.     background-color: #ffffff;
  1158.     border-left-style: Solid;
  1159.     border-left-color: #ceddf7;            
  1160.     border-left-width: 1px;        
  1161.     border-top-style: Solid;
  1162.     border-top-color: #ceddf7;
  1163.     border-top-width: 1px;                    
  1164.     border-right-style: none;
  1165.     border-right-color: #ceddf7;            
  1166.     border-right-width: 1px;            
  1167.     border-bottom-style: none;
  1168.     border-bottom-color: #ceddf7;
  1169.     border-bottom-width: 1px;"
  1170.     bgcolor=#FFFFFF>.inf </td><td style="width=250;
  1171.     padding-right: 10px;
  1172.     padding-left: 10px;
  1173.     background-color: #ffffff;
  1174.     border-left-style: Solid;
  1175.     border-left-color: #ceddf7;            
  1176.     border-left-width: 1px;        
  1177.     border-top-style: Solid;
  1178.     border-top-color: #ceddf7;
  1179.     border-top-width: 1px;                    
  1180.     border-right-style: Solid;
  1181.     border-right-color: #ceddf7;            
  1182.     border-right-width: 1px;            
  1183.     border-bottom-style: none;
  1184.     border-bottom-color: #ceddf7;
  1185.     border-bottom-width: 1px;"
  1186.     bgcolor=#FFFFFF>Setup Information 
  1187.                         </td></tr>
  1188.                         <tr><td style="align: right;
  1189.     padding-right: 10px;
  1190.     padding-left: 10px;
  1191.     background-color: #ffffff;
  1192.     border-left-style: Solid;
  1193.     border-left-color: #ceddf7;            
  1194.     border-left-width: 1px;        
  1195.     border-top-style: Solid;
  1196.     border-top-color: #ceddf7;
  1197.     border-top-width: 1px;                    
  1198.     border-right-style: none;
  1199.     border-right-color: #ceddf7;            
  1200.     border-right-width: 1px;            
  1201.     border-bottom-style: none;
  1202.     border-bottom-color: #ceddf7;
  1203.     border-bottom-width: 1px;"
  1204.     bgcolor=#FFFFFF>.ins </td><td style="width=250;
  1205.     padding-right: 10px;
  1206.     padding-left: 10px;
  1207.     background-color: #ffffff;
  1208.     border-left-style: Solid;
  1209.     border-left-color: #ceddf7;            
  1210.     border-left-width: 1px;        
  1211.     border-top-style: Solid;
  1212.     border-top-color: #ceddf7;
  1213.     border-top-width: 1px;                    
  1214.     border-right-style: Solid;
  1215.     border-right-color: #ceddf7;            
  1216.     border-right-width: 1px;            
  1217.     border-bottom-style: none;
  1218.     border-bottom-color: #ceddf7;
  1219.     border-bottom-width: 1px;"
  1220.     bgcolor=#FFFFFF>Internet Naming Service 
  1221.                         </td></tr>
  1222.                         <tr><td style="align: right;
  1223.     padding-right: 10px;
  1224.     padding-left: 10px;
  1225.     background-color: #ffffff;
  1226.     border-left-style: Solid;
  1227.     border-left-color: #ceddf7;            
  1228.     border-left-width: 1px;        
  1229.     border-top-style: Solid;
  1230.     border-top-color: #ceddf7;
  1231.     border-top-width: 1px;                    
  1232.     border-right-style: none;
  1233.     border-right-color: #ceddf7;            
  1234.     border-right-width: 1px;            
  1235.     border-bottom-style: none;
  1236.     border-bottom-color: #ceddf7;
  1237.     border-bottom-width: 1px;"
  1238.     bgcolor=#FFFFFF>.isp </td><td style="width=250;
  1239.     padding-right: 10px;
  1240.     padding-left: 10px;
  1241.     background-color: #ffffff;
  1242.     border-left-style: Solid;
  1243.     border-left-color: #ceddf7;            
  1244.     border-left-width: 1px;        
  1245.     border-top-style: Solid;
  1246.     border-top-color: #ceddf7;
  1247.     border-top-width: 1px;                    
  1248.     border-right-style: Solid;
  1249.     border-right-color: #ceddf7;            
  1250.     border-right-width: 1px;            
  1251.     border-bottom-style: none;
  1252.     border-bottom-color: #ceddf7;
  1253.     border-bottom-width: 1px;"
  1254.     bgcolor=#FFFFFF>Internet Communication settings 
  1255.                         </td></tr>
  1256.                         <tr><td style="align: right;
  1257.     padding-right: 10px;
  1258.     padding-left: 10px;
  1259.     background-color: #ffffff;
  1260.     border-left-style: Solid;
  1261.     border-left-color: #ceddf7;            
  1262.     border-left-width: 1px;        
  1263.     border-top-style: Solid;
  1264.     border-top-color: #ceddf7;
  1265.     border-top-width: 1px;                    
  1266.     border-right-style: none;
  1267.     border-right-color: #ceddf7;            
  1268.     border-right-width: 1px;            
  1269.     border-bottom-style: none;
  1270.     border-bottom-color: #ceddf7;
  1271.     border-bottom-width: 1px;"
  1272.     bgcolor=#FFFFFF>.js </td><td style="width=250;
  1273.     padding-right: 10px;
  1274.     padding-left: 10px;
  1275.     background-color: #ffffff;
  1276.     border-left-style: Solid;
  1277.     border-left-color: #ceddf7;            
  1278.     border-left-width: 1px;        
  1279.     border-top-style: Solid;
  1280.     border-top-color: #ceddf7;
  1281.     border-top-width: 1px;                    
  1282.     border-right-style: Solid;
  1283.     border-right-color: #ceddf7;            
  1284.     border-right-width: 1px;            
  1285.     border-bottom-style: none;
  1286.     border-bottom-color: #ceddf7;
  1287.     border-bottom-width: 1px;"
  1288.     bgcolor=#FFFFFF>JScript file 
  1289.                         </td></tr>
  1290.                         <tr><td style="align: right;
  1291.     padding-right: 10px;
  1292.     padding-left: 10px;
  1293.     background-color: #ffffff;
  1294.     border-left-style: Solid;
  1295.     border-left-color: #ceddf7;            
  1296.     border-left-width: 1px;        
  1297.     border-top-style: Solid;
  1298.     border-top-color: #ceddf7;
  1299.     border-top-width: 1px;                    
  1300.     border-right-style: none;
  1301.     border-right-color: #ceddf7;            
  1302.     border-right-width: 1px;            
  1303.     border-bottom-style: none;
  1304.     border-bottom-color: #ceddf7;
  1305.     border-bottom-width: 1px;"
  1306.     bgcolor=#FFFFFF>.jse </td><td style="width=250;
  1307.     padding-right: 10px;
  1308.     padding-left: 10px;
  1309.     background-color: #ffffff;
  1310.     border-left-style: Solid;
  1311.     border-left-color: #ceddf7;            
  1312.     border-left-width: 1px;        
  1313.     border-top-style: Solid;
  1314.     border-top-color: #ceddf7;
  1315.     border-top-width: 1px;                    
  1316.     border-right-style: Solid;
  1317.     border-right-color: #ceddf7;            
  1318.     border-right-width: 1px;            
  1319.     border-bottom-style: none;
  1320.     border-bottom-color: #ceddf7;
  1321.     border-bottom-width: 1px;"
  1322.     bgcolor=#FFFFFF>Jscript Encoded Script file 
  1323.                         </td></tr>
  1324.                         <tr><td style="align: right;
  1325.     padding-right: 10px;
  1326.     padding-left: 10px;
  1327.     background-color: #ffffff;
  1328.     border-left-style: Solid;
  1329.     border-left-color: #ceddf7;            
  1330.     border-left-width: 1px;        
  1331.     border-top-style: Solid;
  1332.     border-top-color: #ceddf7;
  1333.     border-top-width: 1px;                    
  1334.     border-right-style: none;
  1335.     border-right-color: #ceddf7;            
  1336.     border-right-width: 1px;            
  1337.     border-bottom-style: none;
  1338.     border-bottom-color: #ceddf7;
  1339.     border-bottom-width: 1px;"
  1340.     bgcolor=#FFFFFF>.lnk </td><td style="width=250;
  1341.     padding-right: 10px;
  1342.     padding-left: 10px;
  1343.     background-color: #ffffff;
  1344.     border-left-style: Solid;
  1345.     border-left-color: #ceddf7;            
  1346.     border-left-width: 1px;        
  1347.     border-top-style: Solid;
  1348.     border-top-color: #ceddf7;
  1349.     border-top-width: 1px;                    
  1350.     border-right-style: Solid;
  1351.     border-right-color: #ceddf7;            
  1352.     border-right-width: 1px;            
  1353.     border-bottom-style: none;
  1354.     border-bottom-color: #ceddf7;
  1355.     border-bottom-width: 1px;"
  1356.     bgcolor=#FFFFFF>Shortcut 
  1357.                         </td></tr>
  1358.                         <tr><td style="align: right;
  1359.     padding-right: 10px;
  1360.     padding-left: 10px;
  1361.     background-color: #ffffff;
  1362.     border-left-style: Solid;
  1363.     border-left-color: #ceddf7;            
  1364.     border-left-width: 1px;        
  1365.     border-top-style: Solid;
  1366.     border-top-color: #ceddf7;
  1367.     border-top-width: 1px;                    
  1368.     border-right-style: none;
  1369.     border-right-color: #ceddf7;            
  1370.     border-right-width: 1px;            
  1371.     border-bottom-style: none;
  1372.     border-bottom-color: #ceddf7;
  1373.     border-bottom-width: 1px;"
  1374.     bgcolor=#FFFFFF>.mdb </td><td style="width=250;
  1375.     padding-right: 10px;
  1376.     padding-left: 10px;
  1377.     background-color: #ffffff;
  1378.     border-left-style: Solid;
  1379.     border-left-color: #ceddf7;            
  1380.     border-left-width: 1px;        
  1381.     border-top-style: Solid;
  1382.     border-top-color: #ceddf7;
  1383.     border-top-width: 1px;                    
  1384.     border-right-style: Solid;
  1385.     border-right-color: #ceddf7;            
  1386.     border-right-width: 1px;            
  1387.     border-bottom-style: none;
  1388.     border-bottom-color: #ceddf7;
  1389.     border-bottom-width: 1px;"
  1390.     bgcolor=#FFFFFF>Microsoft Access program 
  1391.                         </td></tr>
  1392.                         <tr><td style="align: right;
  1393.     padding-right: 10px;
  1394.     padding-left: 10px;
  1395.     background-color: #ffffff;
  1396.     border-left-style: Solid;
  1397.     border-left-color: #ceddf7;            
  1398.     border-left-width: 1px;        
  1399.     border-top-style: Solid;
  1400.     border-top-color: #ceddf7;
  1401.     border-top-width: 1px;                    
  1402.     border-right-style: none;
  1403.     border-right-color: #ceddf7;            
  1404.     border-right-width: 1px;            
  1405.     border-bottom-style: none;
  1406.     border-bottom-color: #ceddf7;
  1407.     border-bottom-width: 1px;"
  1408.     bgcolor=#FFFFFF>.mde </td><td style="width=250;
  1409.     padding-right: 10px;
  1410.     padding-left: 10px;
  1411.     background-color: #ffffff;
  1412.     border-left-style: Solid;
  1413.     border-left-color: #ceddf7;            
  1414.     border-left-width: 1px;        
  1415.     border-top-style: Solid;
  1416.     border-top-color: #ceddf7;
  1417.     border-top-width: 1px;                    
  1418.     border-right-style: Solid;
  1419.     border-right-color: #ceddf7;            
  1420.     border-right-width: 1px;            
  1421.     border-bottom-style: none;
  1422.     border-bottom-color: #ceddf7;
  1423.     border-bottom-width: 1px;"
  1424.     bgcolor=#FFFFFF>Microsoft Access MDE database 
  1425.                         </td></tr>
  1426.                         <tr><td style="align: right;
  1427.     padding-right: 10px;
  1428.     padding-left: 10px;
  1429.     background-color: #ffffff;
  1430.     border-left-style: Solid;
  1431.     border-left-color: #ceddf7;            
  1432.     border-left-width: 1px;        
  1433.     border-top-style: Solid;
  1434.     border-top-color: #ceddf7;
  1435.     border-top-width: 1px;                    
  1436.     border-right-style: none;
  1437.     border-right-color: #ceddf7;            
  1438.     border-right-width: 1px;            
  1439.     border-bottom-style: none;
  1440.     border-bottom-color: #ceddf7;
  1441.     border-bottom-width: 1px;"
  1442.     bgcolor=#FFFFFF>.msc </td><td style="width=250;
  1443.     padding-right: 10px;
  1444.     padding-left: 10px;
  1445.     background-color: #ffffff;
  1446.     border-left-style: Solid;
  1447.     border-left-color: #ceddf7;            
  1448.     border-left-width: 1px;        
  1449.     border-top-style: Solid;
  1450.     border-top-color: #ceddf7;
  1451.     border-top-width: 1px;                    
  1452.     border-right-style: Solid;
  1453.     border-right-color: #ceddf7;            
  1454.     border-right-width: 1px;            
  1455.     border-bottom-style: none;
  1456.     border-bottom-color: #ceddf7;
  1457.     border-bottom-width: 1px;"
  1458.     bgcolor=#FFFFFF>Microsoft Common Console Document 
  1459.                         </td></tr>
  1460.                         <tr><td style="align: right;
  1461.     padding-right: 10px;
  1462.     padding-left: 10px;
  1463.     background-color: #ffffff;
  1464.     border-left-style: Solid;
  1465.     border-left-color: #ceddf7;            
  1466.     border-left-width: 1px;        
  1467.     border-top-style: Solid;
  1468.     border-top-color: #ceddf7;
  1469.     border-top-width: 1px;                    
  1470.     border-right-style: none;
  1471.     border-right-color: #ceddf7;            
  1472.     border-right-width: 1px;            
  1473.     border-bottom-style: none;
  1474.     border-bottom-color: #ceddf7;
  1475.     border-bottom-width: 1px;"
  1476.     bgcolor=#FFFFFF>.msi </td><td style="width=250;
  1477.     padding-right: 10px;
  1478.     padding-left: 10px;
  1479.     background-color: #ffffff;
  1480.     border-left-style: Solid;
  1481.     border-left-color: #ceddf7;            
  1482.     border-left-width: 1px;        
  1483.     border-top-style: Solid;
  1484.     border-top-color: #ceddf7;
  1485.     border-top-width: 1px;                    
  1486.     border-right-style: Solid;
  1487.     border-right-color: #ceddf7;            
  1488.     border-right-width: 1px;            
  1489.     border-bottom-style: none;
  1490.     border-bottom-color: #ceddf7;
  1491.     border-bottom-width: 1px;"
  1492.     bgcolor=#FFFFFF>Microsoft Windows Installer package 
  1493.                         </td></tr>
  1494.                         <tr><td style="align: right;
  1495.     padding-right: 10px;
  1496.     padding-left: 10px;
  1497.     background-color: #ffffff;
  1498.     border-left-style: Solid;
  1499.     border-left-color: #ceddf7;            
  1500.     border-left-width: 1px;        
  1501.     border-top-style: Solid;
  1502.     border-top-color: #ceddf7;
  1503.     border-top-width: 1px;                    
  1504.     border-right-style: none;
  1505.     border-right-color: #ceddf7;            
  1506.     border-right-width: 1px;            
  1507.     border-bottom-style: none;
  1508.     border-bottom-color: #ceddf7;
  1509.     border-bottom-width: 1px;"
  1510.     bgcolor=#FFFFFF>.msp </td><td style="width=250;
  1511.     padding-right: 10px;
  1512.     padding-left: 10px;
  1513.     background-color: #ffffff;
  1514.     border-left-style: Solid;
  1515.     border-left-color: #ceddf7;            
  1516.     border-left-width: 1px;        
  1517.     border-top-style: Solid;
  1518.     border-top-color: #ceddf7;
  1519.     border-top-width: 1px;                    
  1520.     border-right-style: Solid;
  1521.     border-right-color: #ceddf7;            
  1522.     border-right-width: 1px;            
  1523.     border-bottom-style: none;
  1524.     border-bottom-color: #ceddf7;
  1525.     border-bottom-width: 1px;"
  1526.     bgcolor=#FFFFFF>Windows Installer patch 
  1527.                         </td></tr>
  1528.                         <tr><td style="align: right;
  1529.     padding-right: 10px;
  1530.     padding-left: 10px;
  1531.     background-color: #ffffff;
  1532.     border-left-style: Solid;
  1533.     border-left-color: #ceddf7;            
  1534.     border-left-width: 1px;        
  1535.     border-top-style: Solid;
  1536.     border-top-color: #ceddf7;
  1537.     border-top-width: 1px;                    
  1538.     border-right-style: none;
  1539.     border-right-color: #ceddf7;            
  1540.     border-right-width: 1px;            
  1541.     border-bottom-style: none;
  1542.     border-bottom-color: #ceddf7;
  1543.     border-bottom-width: 1px;"
  1544.     bgcolor=#FFFFFF>.mst </td><td style="width=250;
  1545.     padding-right: 10px;
  1546.     padding-left: 10px;
  1547.     background-color: #ffffff;
  1548.     border-left-style: Solid;
  1549.     border-left-color: #ceddf7;            
  1550.     border-left-width: 1px;        
  1551.     border-top-style: Solid;
  1552.     border-top-color: #ceddf7;
  1553.     border-top-width: 1px;                    
  1554.     border-right-style: Solid;
  1555.     border-right-color: #ceddf7;            
  1556.     border-right-width: 1px;            
  1557.     border-bottom-style: none;
  1558.     border-bottom-color: #ceddf7;
  1559.     border-bottom-width: 1px;"
  1560.     bgcolor=#FFFFFF>Visual Test source files 
  1561.                         </td></tr>
  1562.                         <tr><td style="align: right;
  1563.     padding-right: 10px;
  1564.     padding-left: 10px;
  1565.     background-color: #ffffff;
  1566.     border-left-style: Solid;
  1567.     border-left-color: #ceddf7;            
  1568.     border-left-width: 1px;        
  1569.     border-top-style: Solid;
  1570.     border-top-color: #ceddf7;
  1571.     border-top-width: 1px;                    
  1572.     border-right-style: none;
  1573.     border-right-color: #ceddf7;            
  1574.     border-right-width: 1px;            
  1575.     border-bottom-style: none;
  1576.     border-bottom-color: #ceddf7;
  1577.     border-bottom-width: 1px;"
  1578.     bgcolor=#FFFFFF>.pcd </td><td style="width=250;
  1579.     padding-right: 10px;
  1580.     padding-left: 10px;
  1581.     background-color: #ffffff;
  1582.     border-left-style: Solid;
  1583.     border-left-color: #ceddf7;            
  1584.     border-left-width: 1px;        
  1585.     border-top-style: Solid;
  1586.     border-top-color: #ceddf7;
  1587.     border-top-width: 1px;                    
  1588.     border-right-style: Solid;
  1589.     border-right-color: #ceddf7;            
  1590.     border-right-width: 1px;            
  1591.     border-bottom-style: none;
  1592.     border-bottom-color: #ceddf7;
  1593.     border-bottom-width: 1px;"
  1594.     bgcolor=#FFFFFF>Microsoft Visual Test compiled script or Photo CD image 
  1595.                         </td></tr>
  1596.                         <tr><td style="align: right;
  1597.     padding-right: 10px;
  1598.     padding-left: 10px;
  1599.     background-color: #ffffff;
  1600.     border-left-style: Solid;
  1601.     border-left-color: #ceddf7;            
  1602.     border-left-width: 1px;        
  1603.     border-top-style: Solid;
  1604.     border-top-color: #ceddf7;
  1605.     border-top-width: 1px;                    
  1606.     border-right-style: none;
  1607.     border-right-color: #ceddf7;            
  1608.     border-right-width: 1px;            
  1609.     border-bottom-style: none;
  1610.     border-bottom-color: #ceddf7;
  1611.     border-bottom-width: 1px;"
  1612.     bgcolor=#FFFFFF>.pif </td><td style="width=250;
  1613.     padding-right: 10px;
  1614.     padding-left: 10px;
  1615.     background-color: #ffffff;
  1616.     border-left-style: Solid;
  1617.     border-left-color: #ceddf7;            
  1618.     border-left-width: 1px;        
  1619.     border-top-style: Solid;
  1620.     border-top-color: #ceddf7;
  1621.     border-top-width: 1px;                    
  1622.     border-right-style: Solid;
  1623.     border-right-color: #ceddf7;            
  1624.     border-right-width: 1px;            
  1625.     border-bottom-style: none;
  1626.     border-bottom-color: #ceddf7;
  1627.     border-bottom-width: 1px;"
  1628.     bgcolor=#FFFFFF>Shortcut to MS-DOS program 
  1629.                         </td></tr>
  1630.                         <tr><td style="align: right;
  1631.     padding-right: 10px;
  1632.     padding-left: 10px;
  1633.     background-color: #ffffff;
  1634.     border-left-style: Solid;
  1635.     border-left-color: #ceddf7;            
  1636.     border-left-width: 1px;        
  1637.     border-top-style: Solid;
  1638.     border-top-color: #ceddf7;
  1639.     border-top-width: 1px;                    
  1640.     border-right-style: none;
  1641.     border-right-color: #ceddf7;            
  1642.     border-right-width: 1px;            
  1643.     border-bottom-style: none;
  1644.     border-bottom-color: #ceddf7;
  1645.     border-bottom-width: 1px;"
  1646.     bgcolor=#FFFFFF>.reg </td><td style="width=250;
  1647.     padding-right: 10px;
  1648.     padding-left: 10px;
  1649.     background-color: #ffffff;
  1650.     border-left-style: Solid;
  1651.     border-left-color: #ceddf7;            
  1652.     border-left-width: 1px;        
  1653.     border-top-style: Solid;
  1654.     border-top-color: #ceddf7;
  1655.     border-top-width: 1px;                    
  1656.     border-right-style: Solid;
  1657.     border-right-color: #ceddf7;            
  1658.     border-right-width: 1px;            
  1659.     border-bottom-style: none;
  1660.     border-bottom-color: #ceddf7;
  1661.     border-bottom-width: 1px;"
  1662.     bgcolor=#FFFFFF>Registration entries 
  1663.                         </td></tr>
  1664.                         <tr><td style="align: right;
  1665.     padding-right: 10px;
  1666.     padding-left: 10px;
  1667.     background-color: #ffffff;
  1668.     border-left-style: Solid;
  1669.     border-left-color: #ceddf7;            
  1670.     border-left-width: 1px;        
  1671.     border-top-style: Solid;
  1672.     border-top-color: #ceddf7;
  1673.     border-top-width: 1px;                    
  1674.     border-right-style: none;
  1675.     border-right-color: #ceddf7;            
  1676.     border-right-width: 1px;            
  1677.     border-bottom-style: none;
  1678.     border-bottom-color: #ceddf7;
  1679.     border-bottom-width: 1px;"
  1680.     bgcolor=#FFFFFF>.scr </td><td style="width=250;
  1681.     padding-right: 10px;
  1682.     padding-left: 10px;
  1683.     background-color: #ffffff;
  1684.     border-left-style: Solid;
  1685.     border-left-color: #ceddf7;            
  1686.     border-left-width: 1px;        
  1687.     border-top-style: Solid;
  1688.     border-top-color: #ceddf7;
  1689.     border-top-width: 1px;                    
  1690.     border-right-style: Solid;
  1691.     border-right-color: #ceddf7;            
  1692.     border-right-width: 1px;            
  1693.     border-bottom-style: none;
  1694.     border-bottom-color: #ceddf7;
  1695.     border-bottom-width: 1px;"
  1696.     bgcolor=#FFFFFF>Screen saver 
  1697.                         </td></tr>
  1698.                         <tr><td style="align: right;
  1699.     padding-right: 10px;
  1700.     padding-left: 10px;
  1701.     background-color: #ffffff;
  1702.     border-left-style: Solid;
  1703.     border-left-color: #ceddf7;            
  1704.     border-left-width: 1px;        
  1705.     border-top-style: Solid;
  1706.     border-top-color: #ceddf7;
  1707.     border-top-width: 1px;                    
  1708.     border-right-style: none;
  1709.     border-right-color: #ceddf7;            
  1710.     border-right-width: 1px;            
  1711.     border-bottom-style: none;
  1712.     border-bottom-color: #ceddf7;
  1713.     border-bottom-width: 1px;"
  1714.     bgcolor=#FFFFFF>.sct </td><td style="width=250;
  1715.     padding-right: 10px;
  1716.     padding-left: 10px;
  1717.     background-color: #ffffff;
  1718.     border-left-style: Solid;
  1719.     border-left-color: #ceddf7;            
  1720.     border-left-width: 1px;        
  1721.     border-top-style: Solid;
  1722.     border-top-color: #ceddf7;
  1723.     border-top-width: 1px;                    
  1724.     border-right-style: Solid;
  1725.     border-right-color: #ceddf7;            
  1726.     border-right-width: 1px;            
  1727.     border-bottom-style: none;
  1728.     border-bottom-color: #ceddf7;
  1729.     border-bottom-width: 1px;"
  1730.     bgcolor=#FFFFFF>Windows Script Component 
  1731.                         </td></tr>
  1732.                         <tr><td style="align: right;
  1733.     padding-right: 10px;
  1734.     padding-left: 10px;
  1735.     background-color: #ffffff;
  1736.     border-left-style: Solid;
  1737.     border-left-color: #ceddf7;            
  1738.     border-left-width: 1px;        
  1739.     border-top-style: Solid;
  1740.     border-top-color: #ceddf7;
  1741.     border-top-width: 1px;                    
  1742.     border-right-style: none;
  1743.     border-right-color: #ceddf7;            
  1744.     border-right-width: 1px;            
  1745.     border-bottom-style: none;
  1746.     border-bottom-color: #ceddf7;
  1747.     border-bottom-width: 1px;"
  1748.     bgcolor=#FFFFFF>.shb </td><td style="width=250;
  1749.     padding-right: 10px;
  1750.     padding-left: 10px;
  1751.     background-color: #ffffff;
  1752.     border-left-style: Solid;
  1753.     border-left-color: #ceddf7;            
  1754.     border-left-width: 1px;        
  1755.     border-top-style: Solid;
  1756.     border-top-color: #ceddf7;
  1757.     border-top-width: 1px;                    
  1758.     border-right-style: solid;
  1759.     border-right-color: #ceddf7;            
  1760.     border-right-width: 1px;            
  1761.     border-bottom-style: none;
  1762.     border-bottom-color: #ceddf7;
  1763.     border-bottom-width: 1px;"
  1764.     bgcolor=#FFFFFF>Shortcut into a document 
  1765.                         </td></tr>
  1766.                         <tr><td style="align: right;
  1767.     padding-right: 10px;
  1768.     padding-left: 10px;
  1769.     background-color: #ffffff;
  1770.     border-left-style: Solid;
  1771.     border-left-color: #ceddf7;            
  1772.     border-left-width: 1px;        
  1773.     border-top-style: Solid;
  1774.     border-top-color: #ceddf7;
  1775.     border-top-width: 1px;                    
  1776.     border-right-style: none;
  1777.     border-right-color: #ceddf7;            
  1778.     border-right-width: 1px;            
  1779.     border-bottom-style: none;
  1780.     border-bottom-color: #ceddf7;
  1781.     border-bottom-width: 1px;"
  1782.     bgcolor=#FFFFFF>.shs </td><td style="width=250;
  1783.     padding-right: 10px;
  1784.     padding-left: 10px;
  1785.     background-color: #ffffff;
  1786.     border-left-style: Solid;
  1787.     border-left-color: #ceddf7;            
  1788.     border-left-width: 1px;        
  1789.     border-top-style: Solid;
  1790.     border-top-color: #ceddf7;
  1791.     border-top-width: 1px;                    
  1792.     border-right-style: solid;
  1793.     border-right-color: #ceddf7;            
  1794.     border-right-width: 1px;            
  1795.     border-bottom-style: none;
  1796.     border-bottom-color: #ceddf7;
  1797.     border-bottom-width: 1px;"
  1798.     bgcolor=#FFFFFF>Shell Scrap Object 
  1799.                         </td></tr>
  1800.                         <tr><td style="align: right;
  1801.     padding-right: 10px;
  1802.     padding-left: 10px;
  1803.     background-color: #ffffff;
  1804.     border-left-style: Solid;
  1805.     border-left-color: #ceddf7;            
  1806.     border-left-width: 1px;        
  1807.     border-top-style: Solid;
  1808.     border-top-color: #ceddf7;
  1809.     border-top-width: 1px;                    
  1810.     border-right-style: none;
  1811.     border-right-color: #ceddf7;            
  1812.     border-right-width: 1px;            
  1813.     border-bottom-style: none;
  1814.     border-bottom-color: #ceddf7;
  1815.     border-bottom-width: 1px;"
  1816.     bgcolor=#FFFFFF>.url </td><td style="width=250;
  1817.     padding-right: 10px;
  1818.     padding-left: 10px;
  1819.     background-color: #ffffff;
  1820.     border-left-style: Solid;
  1821.     border-left-color: #ceddf7;            
  1822.     border-left-width: 1px;        
  1823.     border-top-style: Solid;
  1824.     border-top-color: #ceddf7;
  1825.     border-top-width: 1px;                    
  1826.     border-right-style: solid;
  1827.     border-right-color: #ceddf7;            
  1828.     border-right-width: 1px;            
  1829.     border-bottom-style: none;
  1830.     border-bottom-color: #ceddf7;
  1831.     border-bottom-width: 1px;"
  1832.     bgcolor=#FFFFFF>Internet shortcut 
  1833.                         </td></tr>
  1834.                         <tr><td style="align: right;
  1835.     padding-right: 10px;
  1836.     padding-left: 10px;
  1837.     background-color: #ffffff;
  1838.     border-left-style: Solid;
  1839.     border-left-color: #ceddf7;            
  1840.     border-left-width: 1px;        
  1841.     border-top-style: Solid;
  1842.     border-top-color: #ceddf7;
  1843.     border-top-width: 1px;                    
  1844.     border-right-style: none;
  1845.     border-right-color: #ceddf7;            
  1846.     border-right-width: 1px;            
  1847.     border-bottom-style: none;
  1848.     border-bottom-color: #ceddf7;
  1849.     border-bottom-width: 1px;"
  1850.     bgcolor=#FFFFFF>.vb </td><td style="width=250;
  1851.     padding-right: 10px;
  1852.     padding-left: 10px;
  1853.     background-color: #ffffff;
  1854.     border-left-style: Solid;
  1855.     border-left-color: #ceddf7;            
  1856.     border-left-width: 1px;        
  1857.     border-top-style: Solid;
  1858.     border-top-color: #ceddf7;
  1859.     border-top-width: 1px;                    
  1860.     border-right-style: solid;
  1861.     border-right-color: #ceddf7;            
  1862.     border-right-width: 1px;            
  1863.     border-bottom-style: none;
  1864.     border-bottom-color: #ceddf7;
  1865.     border-bottom-width: 1px;"
  1866.     bgcolor=#FFFFFF>VBScript file 
  1867.                         </td></tr>
  1868.                         <tr><td style="align: right;
  1869.     padding-right: 10px;
  1870.     padding-left: 10px;
  1871.     background-color: #ffffff;
  1872.     border-left-style: Solid;
  1873.     border-left-color: #ceddf7;            
  1874.     border-left-width: 1px;        
  1875.     border-top-style: Solid;
  1876.     border-top-color: #ceddf7;
  1877.     border-top-width: 1px;                    
  1878.     border-right-style: none;
  1879.     border-right-color: #ceddf7;            
  1880.     border-right-width: 1px;            
  1881.     border-bottom-style: none;
  1882.     border-bottom-color: #ceddf7;
  1883.     border-bottom-width: 1px;"
  1884.     bgcolor=#FFFFFF>.vbe </td><td style="width=250;
  1885.     padding-right: 10px;
  1886.     padding-left: 10px;
  1887.     background-color: #ffffff;
  1888.     border-left-style: Solid;
  1889.     border-left-color: #ceddf7;            
  1890.     border-left-width: 1px;        
  1891.     border-top-style: Solid;
  1892.     border-top-color: #ceddf7;
  1893.     border-top-width: 1px;                    
  1894.     border-right-style: solid;
  1895.     border-right-color: #ceddf7;            
  1896.     border-right-width: 1px;            
  1897.     border-bottom-style: none;
  1898.     border-bottom-color: #ceddf7;
  1899.     border-bottom-width: 1px;"
  1900.     bgcolor=#FFFFFF>VBScript Encoded Script file 
  1901.                         </td></tr>
  1902.                         <tr><td style="align: right;
  1903.     padding-right: 10px;
  1904.     padding-left: 10px;
  1905.     background-color: #ffffff;
  1906.     border-left-style: Solid;
  1907.     border-left-color: #ceddf7;            
  1908.     border-left-width: 1px;        
  1909.     border-top-style: Solid;
  1910.     border-top-color: #ceddf7;
  1911.     border-top-width: 1px;                    
  1912.     border-right-style: none;
  1913.     border-right-color: #ceddf7;            
  1914.     border-right-width: 1px;            
  1915.     border-bottom-style: none;
  1916.     border-bottom-color: #ceddf7;
  1917.     border-bottom-width: 1px;"
  1918.     bgcolor=#FFFFFF>.vbs </td><td style="width=250;
  1919.     padding-right: 10px;
  1920.     padding-left: 10px;
  1921.     background-color: #ffffff;
  1922.     border-left-style: Solid;
  1923.     border-left-color: #ceddf7;            
  1924.     border-left-width: 1px;        
  1925.     border-top-style: Solid;
  1926.     border-top-color: #ceddf7;
  1927.     border-top-width: 1px;                    
  1928.     border-right-style: solid;
  1929.     border-right-color: #ceddf7;            
  1930.     border-right-width: 1px;            
  1931.     border-bottom-style: none;
  1932.     border-bottom-color: #ceddf7;
  1933.     border-bottom-width: 1px;"
  1934.     bgcolor=#FFFFFF>VBScript file 
  1935.                         </td></tr>
  1936.                         <tr><td style="align: right;
  1937.     padding-right: 10px;
  1938.     padding-left: 10px;
  1939.     background-color: #ffffff;
  1940.     border-left-style: Solid;
  1941.     border-left-color: #ceddf7;            
  1942.     border-left-width: 1px;        
  1943.     border-top-style: Solid;
  1944.     border-top-color: #ceddf7;
  1945.     border-top-width: 1px;                    
  1946.     border-right-style: none;
  1947.     border-right-color: #ceddf7;            
  1948.     border-right-width: 1px;            
  1949.     border-bottom-style: none;
  1950.     border-bottom-color: #ceddf7;
  1951.     border-bottom-width: 1px;"
  1952.     bgcolor=#FFFFFF>.wsc </td><td style="width=250;
  1953.     padding-right: 10px;
  1954.     padding-left: 10px;
  1955.     background-color: #ffffff;
  1956.     border-left-style: Solid;
  1957.     border-left-color: #ceddf7;            
  1958.     border-left-width: 1px;        
  1959.     border-top-style: Solid;
  1960.     border-top-color: #ceddf7;
  1961.     border-top-width: 1px;                    
  1962.     border-right-style: solid;
  1963.     border-right-color: #ceddf7;            
  1964.     border-right-width: 1px;            
  1965.     border-bottom-style: none;
  1966.     border-bottom-color: #ceddf7;
  1967.     border-bottom-width: 1px;"
  1968.     bgcolor=#FFFFFF>Windows Script Component 
  1969.                         </td></tr>
  1970.                         <tr><td style="align: right;
  1971.     padding-right: 10px;
  1972.     padding-left: 10px;
  1973.     background-color: #ffffff;
  1974.     border-left-style: Solid;
  1975.     border-left-color: #ceddf7;            
  1976.     border-left-width: 1px;        
  1977.     border-top-style: Solid;
  1978.     border-top-color: #ceddf7;
  1979.     border-top-width: 1px;                    
  1980.     border-right-style: none;
  1981.     border-right-color: #ceddf7;            
  1982.     border-right-width: 1px;            
  1983.     border-bottom-style: none;
  1984.     border-bottom-color: #ceddf7;
  1985.     border-bottom-width: 1px;"
  1986.     bgcolor=#FFFFFF>.wsf </td><td style="width=250;
  1987.     padding-right: 10px;
  1988.     padding-left: 10px;
  1989.     background-color: #ffffff;
  1990.     border-left-style: Solid;
  1991.     border-left-color: #ceddf7;            
  1992.     border-left-width: 1px;        
  1993.     border-top-style: Solid;
  1994.     border-top-color: #ceddf7;
  1995.     border-top-width: 1px;                    
  1996.     border-right-style: solid;
  1997.     border-right-color: #ceddf7;            
  1998.     border-right-width: 1px;            
  1999.     border-bottom-style: none;
  2000.     border-bottom-color: #ceddf7;
  2001.     border-bottom-width: 1px;"
  2002.     bgcolor=#FFFFFF>Windows Script file 
  2003.                         </td></tr>
  2004.                         <tr><td style="align: right;
  2005.     padding-right: 10px;
  2006.     padding-left: 10px;
  2007.     background-color: #ffffff;
  2008.     border-left-style: Solid;
  2009.     border-left-color: #ceddf7;            
  2010.     border-left-width: 1px;        
  2011.     border-top-style: Solid;
  2012.     border-top-color: #ceddf7;
  2013.     border-top-width: 1px;                    
  2014.     border-right-style: none;
  2015.     border-right-color: #ceddf7;            
  2016.     border-right-width: 1px;            
  2017.     border-bottom-style: solid;
  2018.     border-bottom-color: #ceddf7;
  2019.     border-bottom-width: 1px;"
  2020.     bgcolor=#FFFFFF>.wsh </td><td style="width=250;
  2021.     padding-right: 10px;
  2022.     padding-left: 10px;
  2023.     background-color: #ffffff;
  2024.     border-left-style: Solid;
  2025.     border-left-color: #ceddf7;            
  2026.     border-left-width: 1px;        
  2027.     border-top-style: Solid;
  2028.     border-top-color: #ceddf7;
  2029.     border-top-width: 1px;                    
  2030.     border-right-style: solid;
  2031.     border-right-color: #ceddf7;            
  2032.     border-right-width: 1px;            
  2033.     border-bottom-style: solid;
  2034.     border-bottom-color: #ceddf7;
  2035.     border-bottom-width: 1px;"
  2036.     bgcolor=#FFFFFF>Windows Script Host Settings file
  2037.                         </td></tr>
  2038.                         
  2039.                         
  2040.                         </table>                    
  2041.  
  2042.                     <br/><br/>    
  2043.                     <span class="HelpAnswer"><a href="#" title="Top">Back to the Top</a></span>
  2044.                     <br/><br/><br/>    
  2045.         
  2046.         
  2047.                             
  2048. <?php // START SECTION ?>                    
  2049.         <hr color="#ceddf7" align="left" size="1" width="90%">
  2050.             <a name="srt"></a>
  2051.             <span class="HelpQuestion">How to contact Technical Support</span>
  2052.                     <br/><br/><br/>
  2053.                     
  2054.                     <span class="HelpQuestion">Try to solve your problem first</span>
  2055.                     <br/><br/>                    
  2056.                     You can often solve <?php echo($sProductNameInformal); ?> problems yourself without needing to contact technical support.
  2057.                     <br/><br/>
  2058.                     To help you solve your problem, 
  2059.                             visit the <?php echo($sParentProductNameInformal); ?> Support Web site. 
  2060.                             It has a variety of support resources, including the following:
  2061.                             <ul>
  2062.                                 <li>Discussion forums</li>
  2063.                                 <li>Frequently asked questions</li>                                
  2064.                                 <li>Additional documentation</li>
  2065.                             <br/><br/>
  2066.                                 <strong>Find answers at <a href="<?php echo ($sSupportLink); ?>" TARGET=_blank><?php echo($sParentProductNameInformal); ?> online Support <img src="images/help.offsite.gif" width="10" height="11" alt="Go to another Web site" border="0"></a></strong>    
  2067.                             </ul>
  2068.                             
  2069.                     <br/>
  2070.                     <span class="HelpQuestion">If you still have a problem</span>
  2071.                     <br/>
  2072.                     <span class="HelpAnswer">
  2073.                         <br/>                    
  2074.                         If you have tried the <?php echo($sParentProductNameInformal); ?> Support Web site and there is still a problem, you can get more help:
  2075.                         <ol>
  2076.                             <li>Go to 
  2077.                             <a href="<?php echo ($sSupportLink); ?>" TARGET=_blank><?php echo($sParentProductNameInformal); ?> online Support</a> <img src="images/help.offsite.gif" width="10" height="11" alt="Go to another Web site" border="0">.
  2078.                             <br/><br/>                                                                                    
  2079.                             <li>As needed, you can either complete and submit the request support form or telephone Support.
  2080.                             <br/><br/>                                                        
  2081.                             When you do so, make sure you have the following ready.
  2082.                         </ol>
  2083.  
  2084.  
  2085.  
  2086.                     <br/>    
  2087.                     <span class="HelpQuestion">Information to have ready for Support</span>
  2088.                     <br/><br/>                                        
  2089.                     
  2090. <?php // START TABLE ?>                                        
  2091.                     <table cellspacing="0" cellpadding="10" border="0" width="80%">
  2092.                         <tr>
  2093.                             <td bgcolor="#ceddf7" width="30%"><strong>Your situation</strong></td>
  2094.                             <td bgcolor="#ceddf7" width="70%"><strong>Information</strong></td>
  2095.                         </tr>
  2096.  
  2097.  
  2098.                         <tr valign=top>
  2099.                             <td style="width: 30%;
  2100.                                     valign: top;
  2101.                                     padding-right: 10px;
  2102.                                     padding-left: 10px;
  2103.                                     background-color: #ffffff;
  2104.                                     border-left-style: Solid;
  2105.                                     border-left-color: #ceddf7;            
  2106.                                     border-left-width: 1px;        
  2107.                                     border-top-style: Solid;
  2108.                                     border-top-color: #ceddf7;
  2109.                                     border-top-width: 1px;                    
  2110.                                     border-right-style: none;
  2111.                                     border-right-color: #ceddf7;            
  2112.                                     border-right-width: 1px;            
  2113.                                     border-bottom-style: none;
  2114.                                     border-bottom-color: #ceddf7;
  2115.                                     border-bottom-width: 1px;"
  2116.                                     bgcolor=#FFFFFF
  2117.                                     width=100%>
  2118.                                 All situations
  2119.                             </td>
  2120.                                <td style="width: 70%;
  2121.                                     valign: top;
  2122.                                     padding-right: 10px;
  2123.                                     padding-left: 10px;
  2124.                                     background-color: #ffffff;
  2125.                                     border-left-style: Solid;
  2126.                                     border-left-color: #ceddf7;            
  2127.                                     border-left-width: 1px;        
  2128.                                     border-top-style: Solid;
  2129.                                     border-top-color: #ceddf7;
  2130.                                     border-top-width: 1px;                    
  2131.                                     border-right-style: Solid;
  2132.                                     border-right-color: #ceddf7;            
  2133.                                     border-right-width: 1px;            
  2134.                                     border-bottom-style: none;
  2135.                                     border-bottom-color: #ceddf7;
  2136.                                     border-bottom-width: 1px;"
  2137.                                     bgcolor=#FFFFFF
  2138.                                     width=100%>
  2139.                                     <strong>Web browser</strong> 
  2140.                                         <br/>The software you are using to connect 
  2141.                                         to the <?php echo (return_glossary_text("network", "", $arGlossary));?> 
  2142.                                         (for example, Microsoft Internet Explorer, version 6.0).
  2143.                                         To determine your Web browser version, go to the <strong>Help</strong> menu and select <strong>About</strong>.</li>
  2144.                                     <br/><br/>    
  2145.                                     <strong>Computer operating system</strong>
  2146.                                         <br/>For example, Microsoft Windows XP Home.
  2147.                                         Having the service pack used is also helpful. 
  2148.                                         To determine whether your computer has been updated to a service pack and, if so, 
  2149.                                         which one is installed, use <strong>My Computer</strong>.
  2150.                                         In Windows XP, click <strong>Start</strong>, and then right-click <strong>My Computer</strong>. 
  2151.                                         
  2152.                             </td>
  2153.                         </tr>
  2154.     
  2155.                         <tr valign=top>
  2156.                                <td style="width: 30%;
  2157.                                     valign: top;
  2158.                                     padding-right: 10px;
  2159.                                     padding-left: 10px;
  2160.                                     background-color: #ffffff;
  2161.                                     border-left-style: Solid;
  2162.                                     border-left-color: #ceddf7;            
  2163.                                     border-left-width: 1px;        
  2164.                                     border-top-style: Solid;
  2165.                                     border-top-color: #ceddf7;
  2166.                                     border-top-width: 1px;                    
  2167.                                     border-right-style: none;
  2168.                                     border-right-color: #ceddf7;            
  2169.                                     border-right-width: 1px;            
  2170.                                     border-bottom-style: none;
  2171.                                     border-bottom-color: #ceddf7;
  2172.                                     border-bottom-width: 1px;"
  2173.                                     bgcolor=#FFFFFF
  2174.                                     width=100%>
  2175.                                 If known, also provide the following ...
  2176.                             </td>
  2177.                                <td style="width: 70%;
  2178.                                     valign: top;
  2179.                                     padding-right: 10px;
  2180.                                     padding-left: 10px;
  2181.                                     background-color: #ffffff;
  2182.                                     border-left-style: Solid;
  2183.                                     border-left-color: #ceddf7;            
  2184.                                     border-left-width: 1px;        
  2185.                                     border-top-style: Solid;
  2186.                                     border-top-color: #ceddf7;
  2187.                                     border-top-width: 1px;                    
  2188.                                     border-right-style: Solid;
  2189.                                     border-right-color: #ceddf7;            
  2190.                                     border-right-width: 1px;            
  2191.                                     border-bottom-style: none;
  2192.                                     border-bottom-color: #ceddf7;
  2193.                                     border-bottom-width: 1px;"
  2194.                                     bgcolor=#FFFFFF
  2195.                                     width=100%>
  2196.                                     <strong><?php echo($sParentProductNameInformal); ?> version number</strong> 
  2197.                                         <br/>If you are using <?php echo($sProductNameInformal); ?> to connect to your home network,
  2198.                                         you might already know the version number or—if you are away from home—you
  2199.                                         can view it when you return home.                                    
  2200.                                         To determine the version number, open the <?php echo($sParentProductNameInformal); ?> <strong>Help</strong> menu, 
  2201.                                         and select <strong>About <?php echo($sParentProductNameInformal); ?></strong>.
  2202.                                     <br/><br/>
  2203.                                     <strong>Type of Internet connection</strong>
  2204.                                         <br/>Any information you can provide about your connection type will 
  2205.                                         help in resolving your problem.
  2206.                                         High-speed connections (also called broadband connections) include 
  2207.                                         cable, DSL, and corporate network connections.
  2208.                                         Low-speed connections include dial-up, using a standard telephone line.</li> 
  2209.                                     <br/><br/>                                        
  2210.                                     <strong>Name of your Internet service provider (ISP)</strong>
  2211.                                         <br/>An ISP is a company that provides access to the Internet.
  2212.                                         While you likely know this for a home network, you might not know
  2213.                                         this if you are away from home
  2214.                                         (for example, you are connecting to the Internet at a                                        
  2215.                                         <?php echo (return_glossary_text("hotspot", "", $arGlossary));?> or 
  2216.                                         connecting from a hotel or an airport, and so on).
  2217.                             </td>
  2218.                         </tr>
  2219.                         <tr valign=top>
  2220.                                <td style="width: 30%;
  2221.                                     valign: top;
  2222.                                     padding-right: 10px;
  2223.                                     padding-left: 10px;
  2224.                                     background-color: #ffffff;
  2225.                                     border-left-style: Solid;
  2226.                                     border-left-color: #ceddf7;            
  2227.                                     border-left-width: 1px;        
  2228.                                     border-top-style: Solid;
  2229.                                     border-top-color: #ceddf7;
  2230.                                     border-top-width: 1px;                    
  2231.                                     border-right-style: none;
  2232.                                     border-right-color: #ceddf7;            
  2233.                                     border-right-width: 1px;            
  2234.                                     border-bottom-style: solid;
  2235.                                     border-bottom-color: #ceddf7;
  2236.                                     border-bottom-width: 1px;"
  2237.                                     bgcolor=#FFFFFF
  2238.                                     width=100%>
  2239.                                 If you are using <?php echo($sProductNameInformal); ?> from within your home,
  2240.                                 also provide the following ...
  2241.                             </td>
  2242.                                <td style="width: 70%;
  2243.                                     valign: top;
  2244.                                     padding-right: 10px;
  2245.                                     padding-left: 10px;
  2246.                                     background-color: #ffffff;
  2247.                                     border-left-style: Solid;
  2248.                                     border-left-color: #ceddf7;            
  2249.                                     border-left-width: 1px;        
  2250.                                     border-top-style: Solid;
  2251.                                     border-top-color: #ceddf7;
  2252.                                     border-top-width: 1px;                    
  2253.                                     border-right-style: Solid;
  2254.                                     border-right-color: #ceddf7;            
  2255.                                     border-right-width: 1px;            
  2256.                                     border-bottom-style: solid;
  2257.                                     border-bottom-color: #ceddf7;
  2258.                                     border-bottom-width: 1px;"
  2259.                                     bgcolor=#FFFFFF
  2260.                                     width=100%>
  2261.                                     <strong>Router information</strong> 
  2262.                                         <br/>In a home network, you use a router to connect to the Internet, 
  2263.                                         typically, using a cable or DSL modem. 
  2264.                                         While many routers work with a separate modem, 
  2265.                                         some router models use a built-in modem instead. 
  2266.                                         A router is also known as a gateway, residential gateway, or base station.
  2267.                                         <br/><br/>
  2268.                                         Have the following information ready:
  2269.                                         <br/><br/>
  2270.                                              <strong>Router manufacturer and model</strong>
  2271.                                         <br/><strong>Firmware version</strong>                                        
  2272.                                             <br/>Firmware is the software used in a router.
  2273.                                             To determine the version, you can open <?php echo($sParentProductNameInformal); ?>
  2274.                                             and click <strong>Network Map</strong>. Click your router, and then
  2275.                                             look for the firmware version number in the <strong>Details</strong> box.
  2276.                             </td>
  2277.                         </tr>                        
  2278.                     </table>
  2279. <?php // END TABLE ?>                    
  2280.  
  2281.         <br/>
  2282.         <span class="HelpAnswer"><a href="#" title="Top">Back to the Top</a></span>
  2283.         <br/><br/><br/>    
  2284.                     
  2285.  
  2286.         
  2287.                                                 
  2288.                     
  2289.                     
  2290.                     
  2291.                     
  2292.                     
  2293.  
  2294.         </span>
  2295.         
  2296. <?php // END OF FILE ?>